Greenpower Reviews

Ripped Off

I had my zt500 mobility scooter just over 6 months till it stopped working I got in touch with green power and they said I would have to pay 95 pound for an engineer to look at it When I bought it I expected it to last a lot longer than 6 months the guarantee is a joke

greenpower fastest too much goes wrong

I have had a greenpower fastest now for 3 years after 12 months the controller failed so bought another one That was so slow taking off I trying to cross the road moving very slow with sight uphill All the tyres had different psi readings the bolts on the shaft fell out so now the shafts are slightly bent Bought new shafts and oil seals I bought anotherdc converter buy phone she charged me 10 postage when all the other items were free postage Would not recomend them at all In the prossess of saving for another scooter The after sales assistants don t know what they are doing Now tried to fit the new short shaft and the brackets don t line up I hate ths thing I only have 8mp for the last 2 years bought a dc dc converter spent loads of money NO MORE I DO NOT RECOMEND DON T WASTE YOUR MONEY

MY ADVICE DONT BUY A FASTEST SCOOTER

Hi i purchased a greenpower mobility scooter the model FASTEST And i bitterly regret doing so When delivered two things made a test drive not possible at the time my health and wet weather it was 2 months before i took it out i discovered the hand brake was not working also the battery goes flat overnight and on the road found it very unstable g power sent engineer to fix it and when i tried it the brake still did not work It was also extreemly hard to release contact company found that they werent really interested asked for them to take it back and they refused to do so At the moment scooter is unused and sitting in garden I DO NOT THINK THAT GREENPOWER FASTEST MODEL IS ANY GOOD AND GREENPOWER IS NOT IN MY OPINION A CAREING COMPANY AT ALL i am disabled for goodness sake where can i get help on this

An absolute joke

An absolute joke Twice my appointment has been cancelled first time they came at a completely different time slot than stated so re arranged they didn t turn up but insisted they rang me which of course I can prove on my phone log I m disabled and this has been very stressful The customer service is appalling Extremely unhelpful not empathy for their disabled customers

I was left totally housebound for two

I was left totally housebound for two months because of green power I contacted them in May to let them know that my scooter has stopped working I paid 651 for a full diagnostics to be done which was not done correctly and they did not find the problem with my scooter After Three more engineers sent out to me and a lot of complaining and phone calls and telling them I was going to report them to trading standards they decide to take my scooter into the warehouse This company has messed me around something terrible drag their feet in doing the repairs and left a vulnerable person totally housebound and did not seem to care about it I would not recommend anyone buying from this company They are brilliant when they re making a sale but their after-care is totally shocking and appalling If you do not believe me please read some of the below reviews from other customers Please avoid this company if you re going to buy a mobility scooter go to a more reputable company and trustworthy company This company will mess you around take your money and treat you like dirt I would not recommend them to anyone I am extremely unsatisfied with their service their service is extremely poor and their attitudes are not much better Save yourself a massive headache and please shop elsewhere If I could give zero rating for this company I would AVOID this company you have been warned

Been a nightmare

Been a nightmare The worst part is they had five men come out to fix it Two could do it the rest nope made it worse One of them tried to con me out of my new batteries then urinated on his van over the road from my house and my neighbours four year old saw him Seriously he was a crook I still have a scooter that doesn t work and my final payment was this month Out of the year I ve had it I must have lost four months MY 60th birthday was spoilt I NEED a scooter with my disabilities I asked them to come fix it for me to get it done in time NO cost me over 90 in taxis for those three weeks NOW after the last one come out who seemed to know what he was doing then as he was about to go it didnt work the same problem IT WILL NOT CHARGE UNLESS THE HORN AND THE FRONT LIGHT WORK THEY DON T MOST OF THE TIME I HAVE BEEN IN TOUCH SO MANY TIMES I GIVE UP I DON T KNOW WHETHER TO REPORT THEM DO A VIDEO ON THEM THE WORST PART I SOLD TWO SCOOTERS FOR THEM PEOPLE ASKED ME ABOUT MINE ALL SHINY AND NEW AND I TOLD THEM SO TWO PEOPLE I KNOW HAVE ACTUALLY BOUGHT THEM I HOPE THEIR SCOOTERS ARE OKAY THEY ARE CROOKS YOU KNOW SAD BUT TRUE NOT ALL OF THEM BUT AFTER FIVE REPAIRS THAT HAVENT WORKED DONT YOU THINK THEY SHOULD HAVE REPLACED MINE I AM GOING TO CONTACT THEIR DIRECTORS IN ISRAEL I DON T KNOW IF THEY KNOW HOW MANY CROOKS ARE WORKING THERE AS WELL AS SOME GOOD PEOPLE BUT THE MAJORITY OF MEN WHO COME OUT TO FIX IT 3 OUT OF FIVE HAVEN T GOT A CLUE BECAUSE I WAS AN IT ANALYST AND BUILT COMPUTERS AS A WOMAN BY THE WAY I UNDERSTOOD MORE THAN THEY THOUGHT MOST PEOPLE BUY THE WRONG REPLACEMENT BATTERY AND SO ON OH AND I HAVE FOUR BATTERIES THE SAME SCOOTER NOW HAS ONE AND IT WAS OUT WHEN I BOUGHT MINE PLUS WHEN I GOT IT IT HAD BIRD POO ON IT RUSTY SCREWS ETC SO IT HAD BEEN SOMEWHERE LIKE SOMEONES GARAGE I AM GUTTED I HAVE PAID THEM 1100 POUNDS FOR SOMETHING THAT DOESN T WORK I COULD HAVE BOUGHT A GOOD 2ND HAND CAR OR BIKE IF YOU WANT TO GET IN TOUCH WITH ME PLEASE DO I AM SUZY RIPLEY AND HAVE AN ARTS WEBSITE WHERE YOU CAN LEAVE ME A MESSAGE OR THROUGH HERE I WAS ONE OF THE VERY FIRST PEOPLE TO USE TRUST PILOT SERIOUSLY THERE WERE ABOUT 16 REVIEWERS WHEN I STARTED I M SORRY I M TYPING IN CAPS IT IS SO I CAN SEE SO I M GOING TO SEND AN EMAIL ASKING WHAT IS WRONG WITH THE SCOOTER IF THEY WOULD PROVIDE YOU WITH THE SCHEMATICS AND A DIAGRAM OF THE ELECTRICS IT WOULD HELP BUT NOPE THEY WON T I AM GOING TO TAKE THI SMUCH MUCH FURTHER MY GRANDKIDS AND DAUGHTER HAVE LITERALLY THOUSANDS OF FOLLOWERES ON THEIR SOCIAL MEDIUM SO I WILL SPREAD THE WORD jUST THINK IF THEY WOULD BE FAIR TO US IT WOULD BE GREAT I ACTUALLY WANTED TO PART EX MINE FOR A FOUR WHEEL ONE SO THEY HAVE LOST A SALE PLUS THE AMOUNT THEY WILL LOSE IF I DO MY VIDEO ETC LET US SEE WHAT HAPPENS COME ON GREENPOWER USERS OH AND BY THE WAY DISABLED PEOPLE ARE SUPPOSED TO BE TREATED KINDLY I HAD TWO ACCIDENTS ON MINE DUE TO THE ELECTRICS AND NOT A SINGLE WORD OF SYMPATHY OR KINDNESS

When i purchased a jh500 scooter i

When i purchased a jh500 scooter i asked for more technical information the sales person told me he sort something out nothing come rang up to see whats happened to this request wouldn t put me though to sales person told me there no such information nothing wrong with the scooter so be aware if you want any more manuals about the product they ll not want to know you typical sales con thought he sounded ok but never trust sales all con artists

I purchased a flygo800 from green power

I purchased a flygo800 from green power in June 2023 i have only done 17 miles with the scooter I m highly disabled after a stroke When contacting green power they don t want to no anything about it really Try to trade-in but when mentioning green power suppliers body serve them as they don t have a good reputation they told me to get the battery check AFTER 17 miles THERE A JOKE AS A COMPANY