M
MARA Bovio
Impeccabili come sempre
Acquisita mascherine Ffp2 colorate Ottimi prodotti
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AI Review Summary
Based on 20 reviews
Overall customer experience with Gricon is overwhelmingly positive, with the vast majority of reviews awarding 5-star ratings. Service quality is consistently praised for being fast, efficient, professional, and courteous. Delivery speed is a major highlight, frequently described as ultra-rapid, often within 48 hours or the promised timeframe. The returns policy is not explicitly mentioned in the provided reviews. Product quality is generally reported as good, with items conforming to descriptions and offering good value for money. A specific negative incident involved a dog food product with an unusual consistency and being stuck to the packaging, indicating a potential quality control issue. Another minor complaint noted that the elastic on some FFP2 masks can slip off the ears. Customer support is highlighted as great and responsive in several reviews. The company is repeatedly described as reliable, precise, and trustworthy. Overall satisfaction is very high, with customers using terms like 'impeccable,' 'spectacular,' and 'highly recommend.'
What customers love
- Fast and efficient delivery/service
- Professional and courteous customer service
- Products conform to descriptions and are
- Good value and competitive pricing
- Overall reliability and precision in operations
Common concerns
- Isolated product quality issue (dog food
- Minor product design flaw (mask elastic
Last updated 4 months ago
G
GRUPPO DIMA SRL
Veloci e merce conforme
Mascherine conforme all ordine arrivate nel tempo previsto Ditta affidabile
M
MARIA SOLE RAUSA
Super efficienti
Ok tutto in tempo e come descritto
C
Clara
S-P-E-T-T-A-C-O-L-A-R-I
Veloci efficaci ed efficienti
L
Loredana
Tempi brevi monitoraggio immediato
Impeccabili come sempre rapidi precisi e puntuali
R
robert najjar
Veloci e efficienti
Super efficienti veloci e professionali
L
Lucia Cirillo
Cortesi
Puntuali cortesi disponibili e prodotto come descritto
L
Lucia Cirillo
Bad customer service
I bought a packet of VetSolution Monge Renal and Oxylate for dogs online via Amazon from this company The packet arrived quickly and I was at home to receive it I opened the first portion and noticed the unusual consistency and colour The food was stuck to the lid of the aluminium portion I fed it to my dog and she got diarrhoea I then noticed every portion in the carton had a bent corner - obviously the carton was dropped or received a blow to it in transit The outside temperature at the time in Italy was 34 deg so the dog food could have been exposed to heat during transit I complained to Gricon via Amazon they wanted a confirmation from a vet that the diarrhoea was due to the food Are they kidding A vet visit costs more than the food approx 32 I replied to them and offered to send photos Since then I heard nothing Very bad August 11 I now see this product is no longer available on Amazon from this supplier which confirms my suspicion that something here is not right Aug 20 I am now corresponding with Gricon here on Amazon website and from my private address - 3 different locations and no coordination between the 3 answers Gricon has received all photos via the Amazon website Via my personal email address we agreed to use just one channel I suggest whoever wrote this reply should contact whoever wrote the other replies and sort the chaos I will then adjust my review accordingly Aug 21 Gricon has agreed to reimburse me for the cost of the dog food so I am now satisfied that their intentions are good
R
robert najjar
Timely supply
Le mascherine ffp2 colorate sono belle economiche ed efficaci a volte per l elastico scivola dalle orecchie
L
Lucia Cirillo
covid out for ever
serieta e puntualita
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