


Long-term relationship banking | Handelsbanken
Based on authentic user experiences
Ian Stennett
6780 reviews
N/A
8 months ago
I think Handelsbanken Ipswich have been
I think Handelsbanken Ipswich have been great
Karl Craven
6780 reviews
N/A
8 months ago
Great team at Enfield
I have read some of the comments below and I was surprised to say the least I have been with Handelsbanken since it was referred to me in 2012 I had a need for both a personal and a business account I was very impressed that my future account manager came to my home to go through the application process and meet me in person This style of banking might not be for everyone as it is more traditional relationship management My account manager from Enfield recognised my voice on the phone knew my children s names and my own personal circumstances very well I was a self-employed consultant and he helped me prepare for my first Mortgage account with them when the market found it hard to justify my income to provide one Every year they send Xmas cards and invite us for drinks at their work function When things got difficult financially they help our family negotiate through forbearance and steered us back to financial health Yes the online function has room for improvement but I have always found the team at Enfield very helpful when problems have been encountered Also I like that the process needs some experience having worked in some fraudulent countries I appreciate the levels of security that Handelsbanken requires I have had times when funds have been stolen but they refunded the amounts and pursued the offending service on my behalf When my account manager left a couple of years ago to go to another branch I was very sad it was like losing a family member to an overseas location However his replacement was introduced to us on various points prior to the departure and she is just as helpful and knowledgeable about our family Recently I took out a 10-year mortgage at a record 2 1 when the best in the market was offering 2 4 she was patient with us communicating when she would be out of the office and I am very happy with this result I can not say enough good things about the philosophy of this bank and it is sad to see such poor reviews however it may be down to who your Branch is and how they hire and run their team I highly recommend the team at Enfield
Angus
6780 reviews
N/A
8 months ago
Exceptional Customer Service
I have been a highly satisfied customer of Handelsbanken for four years now and can t praise them highly enough The level of customer service provided by my local branch exceeds even my very demanding expectations and whenever an issue has arisen my designated banking relationship manager has always resolved it very quickly and to my complete satisfaction My only regret is not moving to Handelsbanken sooner as the experience is like night and day after the series of problems I had using the traditional high street banks The interest rates they pay are decidedly on the low sides which may be an issue for some people but my priorities are first and foremost placing my hard earned cash in a bank with a low risk profile where I can be confident that it will be safe and secondly receiving good quality old fashioned customer service
Ross
6780 reviews
N/A
8 months ago
Handelsbanken are amazing
Handelsbanken are amazing Excellent in every way and they are so very supportive They are absolutely efficient and always helpful
Kunde
6780 reviews
N/A
8 months ago
Best bank
Really happy with this bank Good customer service Norway and really nice online solutions I recommend Handelsbanken to everyone
4 Characters Long
6780 reviews
N/A
8 months ago
Amazing bank with stellar customer service
This bank has won best UK customer service awards for many years and no one has ever heard of them They are head and shoulders above all the others So glad I found them Worth every penny of the small month fee Real people who know you in the branch who you can telephone and email directly A fast and efficient 24 7 call centre Great online systems I d give them 10 stars if I could
Ian King
6780 reviews
N/A
8 months ago
Just a quick shout out for the team at
Just a quick shout out for the team at Handelsbanken Colchester professional efficient friendly How banking should be done
Kevin Hutchinson
6780 reviews
N/A
8 months ago
Handlesbanken is by far the best bank ever
Handlesbsnken has to be by far and away the best bank I have ever had the pleasure of dealing with I deal with Grant Richardson at the morpeth branch for some 11 years along with Dave Elliot I have direct contact with grant on anything I need including his mobile number they answer the phone every time should they miss a call they ring you back no automated calls I email them directly they respond straight away They are extremely accommodating I have no issues with any of there fees they charge to be fair they do so much for me They probably don t charge me enough it s like I have my own personal banker to help me out Which I absolutely appreciate it without going into much detail about my personal details of my business other banks in my experience would never be as accommodating to a client like Handlesbsnken do That I can guarantee To the point my whole family banks with them parents sisters brother in law everyone has converted to Handlesbanken personal business and mortgage accounts and we all bank with different branches as of our postcode and everyone feels the same so if your in doubt about Handlesbsnken call the Mprpeth or tynemouth branch and guarantee you ll not want to bank with any other bank
Martin Cly
6780 reviews
N/A
8 months ago
Fantastic service
Have had amazing service During a diffucult time abroad the manager was in contact and helped immensely You just wouldnt have this service with a high street bank
SW London Based
6780 reviews
N/A
8 months ago
New Clients to West End Branch
From start to finish the service was excellent we had direct contact with the decision makers via our excellent relationship manager turnaround of questions was quick and when things came up they had a very sensible approach to working to find a solution with us As new mortgage clients we have been very happy with service We used Handelsbanken on the back of friends positive recommendation and based on our experience have already recommended Donna Fletcher in the West End branch to friends