Hatstore Reviews

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Excellent Customer experience

It is not about the order and the delivery this went smooth It is about the people working there and the customer service Twice I had contact with HatStore using whatsapp both times I got a quick reply full understanding for my issue en in no time I got a resolution without any complexity It really felt that Myself as their customer was put first Thanks for the good job and I hope it is the result of a good management at HatStore inspiring and appreciating the customer support teams

Outstanding Customer Service and Product

This was the first time I had used this company The Customer Service i had experienced was some of the best They were were attentive and rapid in their response I expected a long delivery time as it was being shipped internationally but the product arrived faster than products ordered in my own country The quality of the hat is great The material used is strong and durable I will most definitely be using this company again and will be recommending them to friends and work colleagues Thank you for a great experience

Ordering from ireland

I ordered my hat on a Thursday and came 5 days later I m really happy with the service I thought maybe coming from an English company shipping to Ireland there would be a problem with delivery but it was super I ordered and a few minutes later my package was dispatched I m Really happy with the hatstore and would definitely buy again I really love with my new trucker cap

The best

Hatstore is a great store with incredible after-sales customer service Their workers respond very quickly they are friendly and they never give you a problem if you have to return an item I will always shop at HatStore

HATSTORE the best

my experience on HATSTORE was great I ordered 2 Goorin Bros caps before Christmas one for me and one as a gift Unfortunately the gift cap was defective it can happen HATSTORE was able to fix it in just a few days The staff is very helpful they respond immediately to emails I highly recommend this site they have a lot of choice see you next HATSTORE and thank you

Excellent Service and Fast Shipping

Shipping is so fast using DHL It only took me 2 days usually to receive my order Although they dont reply quick regarding my inquiries but they are very easy to talk to if I have some concerns The best part was that they sent me the wrong item but they didnt ask me to return it anymore instead they gave it to me as a gift and they sent na a new cap for replacement Very very great service 5 stars

Great experience

So I called my supporter her name is Barbara she great adviser Conversation was pretty quick but exhausting I m glad for that service 5 5

Great company and product

Great company I bought a few caps from them not knowing what I really wanted but finally found my style taste and size The caps that I did not want I sent back and was refunded without any issue I also had a cap that did not get to me at all and the company refunded me promptly I have since bought a few more and love the 39thirty Yankee caps with the precurved brim super quality and comfortable I used to wear the under armour stretch fit caps and after wearing these the quality is night and day under armour I had to bend the peak myself never looked straight and the band stretched badly whereas the 39thirty flexfit Yankee caps are much more comfortable and higher quality I must say I ve been impressed with their professionalism as well as their products and will be purchasing more caps very shortly

Friendly and helpful staff - High quality items

Friendly and helpful staff Quick with responses and processing the orders Custom-designed items are well-made and are of high quality Confidently recommended

Excellent service

Excellent service I got a faulty product the complaint was dealt fast and beyond my expectations I have ordered here many times before and will use amazing service of HatStore again