Based on authentic user experiences
hater
6765 reviews
N/A
1 year ago
Biggest scam
That is like the worst place to order if you are NOT from the US Worst costumer service in the world they dont reply to any email My package was unable to deliver and they have done nothing Dont order there order on Amazon or Etsy and dont waste your money
Burt
6765 reviews
N/A
1 year ago
overall crappy service
shipping was totally over priced large delivery charges once it arrived due to shipping not being paid for properly ended up costing me an extra 15 took 4 emails and 3 months for the package to finally get shipped got to the point where i dont even want the product any more the person running the operation was the opposite of transparent and every email was followed by ill look into it and send an update then silence at this point just looking for either a refund or a way to sell the products and make some money back to be honest since the product was for a siblings birthday and i ended up buying something else this took that long to arrive getting here over 2 months after their birthday
Igi Mihailov
6765 reviews
N/A
1 year ago
No Refund Email Support Ignoring
Ordered product that never was delivered and even after 8 months still is not delivered Contacted Hellosenpai support email but they was not able to do anything about it so I asked for refund After couple emails they asked for my Paypal email but after that one email where they asked it they started Ignore my emails and never did Refund I highly dont recomend buying from Hellosenpai If they Ignore their customers this way
Mf
6765 reviews
N/A
1 year ago
Absolutely terrible experience and
Absolutely terrible experience and wouldn t recommend buying from this company to anyone Ordered in May it s now January and we still haven t received our product Had to reach out to them from multiple different emails asking about our product because they would not reply to our emails about us not receiving any product or updates They didn t even give us any options or discuss what can be done about it just straight ignored our emails
Mert
6765 reviews
N/A
1 year ago
International buyers beware
Seller over-declares value of package content in my case 100 USD value but letter said 400 USD on it This resulted in import taxes of over 140 of the product value - in my case 140 USD import taxes 240 USD taxed Never again
nicolai smejer
6765 reviews
N/A
1 year ago
150 down the drain
They said that they sent my stuff but it hasn t been delivered yet and it s been 4-5 months When I ask what they could do all I got was a nothing and that I have to deal with it myself Like previous reviews don t order from there if you are outside the US
Sarah Jackson
6765 reviews
N/A
1 year ago
Love them
I ve bought from Hellosenpai numerous times since 2021 Specifically their air fresheners clothes and stickers on a few occasions Their clothes are always top notch and one of a kind Anytime I wear something I always get many compliments Their car air fresheners smell great and their stickers last Once I didn t receive all stickers I sent an email and got a response with the replacement sent out quickly after I always recommend them and can t believe there s so many negative reviews on here
