


HETAS | Working together for a cleaner safer environment
Based on authentic user experiences
Jamie Thomas
6764 reviews
N/A
10 months ago
We have heat again thanks to Hetas
We have heat again thanks to Hetas I would like to say a massive thank you to all of your team including Tracey and Stephen the inspector I don t think I could of coped the past month without all of your help and support The staff I have dealt with have went over and above their job roles for being so helpful thoughtful and kind They have been extremely professional and maintained contact throughout our difficult situation and I seriously can t thank them enough As for the company who fitted our logburner I will definitely not be recommending them to anyone their customer service was appalling to the point of aggressive and customer care safety concerning
Donna Ford
6764 reviews
N/A
10 months ago
A huge thank you to Tracy and her team
A huge thank you to Tracy and her team at Hetas Your efficient communication and guidance helped me approach a difficult situation in a constructive and concise manner with a fare and positive result I can t thank you enough
Consumer
6764 reviews
N/A
10 months ago
I have autism
I have autism so I m not very good with all of this technical stuff but I had a lady named Tracy who has been amazing with helping me through this It s made everything technical very simple and easy for me so I m very appreciated
Sandy
6764 reviews
N/A
10 months ago
Beckie was competent and helpful
Beckie was competent and helpful Comprehensive details were given in her email in reply to my query
Tracy Beviss
6764 reviews
N/A
10 months ago
Beckie - excellent customer service
Beckie from HETAS responded very quickly to my enquiry with a very simple solution - - thanks for making it so easy Beckie
D Smith
6764 reviews
N/A
10 months ago
So happy
We used JR Hetas Engineers in Hemel Hemstead and they were superb Great customer service really proffesional and friendly guys were metaculous at keeping it as clean a job as possible and explained everything in detail - Thank you
William
6764 reviews
N/A
10 months ago
An Asset To The Team
Liv recently dealt with my HETAS Sweep registration She was brilliant from start to finish She kept me in the loop the whole time was very informative knowledgeable efficient and made sure my application went smoothly An asset to the team
Juliet Seccombe
6764 reviews
N/A
10 months ago
HETAS were extremely helpful and
HETAS were extremely helpful and efficient in dealing with our enquiry- particularly Tracy who was brilliant and kept us up to date Thank you
Luke
6764 reviews
N/A
10 months ago
Wealden Woodburners review
I have been dealing with Julia in the business development department Kat in applications The speed in which they have processed our application including their professional approach has been second to none We look forward to working with HETAS going forward with our new business Thanks again Luke Wealden Woodburners
Chim-me-sweep
6764 reviews
N/A
10 months ago
Invaluable font of knowledge
As a chimney sweep we sometimes need to establish the make and model of a stove in order to advise the customer or so the customer can order spare parts The service and information I receive from HETAS is invaluable They are always helpful and courteous without hesitation Highly recommended