Hiflow Reviews

Hiflow small enough to care large enough to cope

hiflow.biz
2.33
6 reviews
Poor Rating
Based on 6 user experiences

Rated 2.33 out of 5 by 6 Happy Customers

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66.7%
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G

All the gear but no idea

Poor customer service - don t try and complain - lied about where to get my engineers report - left me with no details of what was needed to be repaired Avoid
K

Avoid at all cost

Initially seemed like they knew what they were doing or talked a good game Sent out as part of a home emergency claim through Homeserve Had a leaking boiler was told I needed a part they got the part fitted it Still leaking Same again with another part At this point they said boiler was beyond economical repair and home emergency wouldn t cover anymore I now have no control over heating thermostat doesn t work now Called for advice as up until the last visit I always had control over the heating and was pretty much told Sorry not our problem Taking no responsibility for to try to rectify or check their own work
A

Very pathetic service

Avoid at all cost Had an engineer in for a boiler checkup through UW No issues with the boiler until the checkup 10 minutes after the checkup was finished boiler is leaking badly The report that was 100 perfect was fabricated Another engineer had confirmed that the damage was done on purpose The report was marked incorrectly and the boiler wasn t checked properly Another engineer has found couple of other issues with the boiler UW is investing them as subcontractors Avoid at all costs
C

Horrible service with poor customer

Horrible service with poor customer service on the phone and inefficient technical engineering team This seems to be contracted from D G for boiler services Rude over the phone inflexible appointment times the so called engineer came with no parts Then 7 days later for a leaking boiler the problem is not fixed All made worse but lack of apology and explanation with company not answering the phone

About Hiflow

Gold Accredited Installer As a Worcester Bosch Gold Accredited Installer we are accredited to install Worcester boilers both Combi Heat only System boilers to the highest standard All new Worcester Bosch boilers come with an industry leading no quibble guarantee We can also offer advice and...

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