Hilti Reviews

I own couple tools and I m gonna sell

I own couple tools and I m gonna sell it I m not gonna go to the store back again It sucks something broke tool is discontinued Garbage my opinion And only To location in Chicago which is too far away for me to drive

DON T WASTE YOUR MONEY AND BUY ANYTHING

DON T WASTE YOUR MONEY AND BUY ANYTHING FROM THEM THE TOOLS ARE BAD QUALITY AND KEEP BREAKING AND STILL UNDER WARRANTY AND YHEY WILL NOT REPAIR THEM

Customer service

I ordered a jigsaw batteries charger dust extract attachment and 10 blades online total cost 1445 73 euro I paid an extra charge for express delivery as I needed the saw and blades in a hurry The order date was 24 7 23 The saw arrived the next day minus the blades I wrote to hilti enquiring as to the missing blades and was informed that the blades were out of stock and showing a delivery date of 31 7 23 Today is the 10 8 23 but look a delivery my blades No Hilti have sent me yet another dust extraction adapter Get a reputation for an early riser and you can sleep all day I have a few Hilti tools the old ones were good value but I have to say the quality of this saw is in keeping with the quality of the service A very difficult saw to use almost impossible to see the blade cutting line there was some kind of plastic shroud at the front of the blade this gave some indication of where the blade was however this fell off first time out No one from Hilti could be bothered to contact me I did get an apology from some chap but that was for calling Jigsaw blades Bandsaw blades

Hilti nothing but imbeciles

Ordered a tool on fleet and took approx 4 weeks to sort 1 week after I had the tool I received an email invoice for the full amount due in 1 week Thought it was a clerical error so spoke to my hilti account manager who is useless then rang hilti to make sure the 560 payment would not be taken I then received duplicate tool rang useless account manager again and got nowhere Rang hilti to tell them they had delivered a duplicate tool in error To cut a very long story short 12 phone calls 5 emails and lots of unfulfilled promises tool still not picked up and money not returned 7 weeks and counting

I spent over 1000 on a Hilti drill two

I spent over 1000 on a Hilti drill two batteries Charger and rattle gun thinking I would have it for life well not to be one battery stoped working bout one year ago now second ones has done the same Rang Hilti only to be told they DONT MAKE that one any more through it all away a buy more So please people think twice be you buy Hilti the cheap brands offer better warranty and service I received a note to ring customer service to sort it out I did was told I would receive a call back next day with help waited three days and I rang back only to be told look on EBAY for old one Just lovely HILTI

Sent a Hilti gx-90 nail gun off for a

Sent a Hilti gx-90 nail gun off for a repair which is was optimistic that it would be an easy fix I herd nothing for two weeks even though I specifically asked them to ring me as I don t use email often I decided to ring them and enquire about my gun to be told that the gun had been sent back to me and I now owed them 60 for taking my gun to pieces They also quoted me 590 to repair the gun the same price as a brand new Paslode Shocking service shocking gun never again

Crazy employee

Hilti employee completely blew through a stop sign and almost hit us in their company car Might want to make sure the workers actually know how to drive before giving them cars Then had the audacity to flip us off when we didn t even have a stop sign and had the right of way An aggressive bald loser not a good look for the company

Awful company

Awful company Nepotism for their own and cultural racism is rife