Homeprotect Reviews

Homeprotect | Specialist Home & Property Insurance

homeprotect.co.uk
3.56
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.56 out of 5 by 139 Happy Customers

42.4%
14.4%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
I

Mainly lack of email addresses other

Mainly lack of email addresses other than their complaints address Their Chat line should have an explanation after you have entered your name email address that you hit the Submit button before starting the Chat I was trying to enter my problem before hitting the Submit button to no effect
C

Good company premium increase not

How to rate a company that provided a great service but now expects you to pay double the premium price to keep it I made one claim for storm damage two years ago and in was dealt with promptly My premium then increased by 30 This year they want almost double that I see no justification for that and have found the same cover with another rated company for far less
R

Disappointed the quote increased by 50

Disappointed the quote increased by 50 as soon as I transferred from compare the market
M

Renewal premium

I phoned to adjust my content cover down by at least 25k and following a house survey I was advised that the replacement cover was too high and should be adjusted to around 650k I considered my premium would be correspondingly reduced but was horrified to be told that in fact it would be increased In view of this the cover was left at the original figure I would welcome the views of your Underwriters in this regard
J

Not impressed with the online chat assistant

Rather straightforward getting a quote and paying for the home content insurance However I am not impressed with the online chat assistant Asikul who made me felt rushed and tried to close the chat when my queries were not fully and satisfactorily answered Please improve or you will lose my business next time
T

Flat roof cover excluded

Having completed the quote form and discussed cover with your agents I was horrified to find that the part of my roof which is flat is not covered At no stage was I alerted to this significant lack of cover It was only after I had paid the premium and received the documents that I found out
B

Took payment about five days before renewal

Took payment about five days before the insurance was due to renew which annoyed me a lot Also premium up 170 24 on last year Why
S

The quote was different to the initial

The quote was different to the initial quote provided by compare the market when I decided to proceed with the quote It was more expensive Not up front and honest by your company
M

Dynamic pricing

I think your website should state that your pricing is dynamic By not accepting the online quote I obtained yesterday I have paid almost 84 extra Most of us are not used to this in the insurance market
P

very easy

very easy to navigate straightforward no issues

About Homeprotect

Find the ideal home insurance for your circumstances. Homeprotect offers specialist home insurance for a range of personal situations and property types.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Howdeninsurance
3.57 (140) · howdeninsurance.co.uk
2
Oneinsurancesolution
3.57 (140) · oneinsurancesolution.co.uk
3
Selectandprotect
3.58 (139) · selectandprotect.co.uk
4
First2protect
3.56 (139) · first2protect.co.uk
5
Mypolicy
3.56 (139) · mypolicy.co.uk
6
Intelligentinsurance
3.56 (139) · intelligentinsurance.co.uk
7
Assurant
3.56 (139) · assurant.co.uk
8
Bginsurance
3.55 (132) · bginsurance.co.uk
 View all 15 alternatives
Looking for Homeprotect alternatives? We've ranked 15+ similar companies by reviews.
View All Alternatives