Indiecampers Reviews

they changed my campervan 2 days before

they changed my campervan 2 days before the tripI paid for the most expensive oneThey changed my reservation without telling me

The absolute worst

The absolute worst As with other people on here keep your credit card details and then charge you huge sums for minor damage that they claim falls outside their premium insurance policy AVOID AVOID

Fraudulent start-up that don t care about their customers

My sister and her fianc were excited for their Indie Campers road trip until reality hit After paying over 3 000 they returned the RV within 24 hours due to a filthy vehicle a full sewage tank and foul-smelling water health threatening Indie Campers promised a refund but it hasn t been issued and there s no guarantee They re not alone many others have faced similar issues Don t trust the paid positive reviews check Reddit and hidden Instagram comments to see the growing number of victims Avoid this company

They will keep your security deposit

Renting an IndieCampers van looks great until you get to the security deposit part You can read all about it from Reddit posts and I will contribute here with my story I delivered a van after an 8 day trip which went OK I left it clean and treated it as if it was my own There was some damage on the top-right-back corner of the van which was found by their after-trip analysis I don t recall the moment the damage was done but I don t question it as they take photos before and after I also parked close to trees so no problem there As expected I would cover the damages All good so far Now let s get to the value They are going to keep 1869 24 euros from my deposit because that is the cost of the repair Almost 1 9K to fix a light dent their words not mine They also didn t send this damage report until now 2 months after the trip I guess because they were not sure how to deliver this ridiculous news If you are comfortable with trusting them with a large security deposit or paying overpriced insurance go ahead otherwise I would avoid I am completely open to negotiation and paying for damage in rentals but not like this and not these values

Indie Campers Cairns rented a van that nearly killed us

Indie Campers Cairns tried to kill us Avoid these cowboys They left the gas bottle pumping gas into our van So lucky not to have been poisoned or to have had an explosion And they did this all to try to save money -- they didn t have enough gas bottles The van itself had many other faults Fridge didn t work Air conditioning didn t work Door didn t open What a shambles

Run away and use ANYONE else

Van was unclean and barely road worthy Tyres were very low we were assured it was fine but when another person saw they told us to get them replaced immediately Understaffed - we were told by staff that if we got in trouble good luck as customer support can be patching at best they were right We were left on the side of the road for two days before leaving the van there and taking an uber to a hotel No replacement van offered The depot looked like a crack house They then charged us for damages we couldn t have done Reported to bank deneied the charges