Infobus Reviews

The company treats customers

The company treats customers responsibly the app is very easy to use and the bonus system can not help but makes me feel happy

Convenient site for buying tickets for buses and trainsConvenient application for buying bus

Convenient application for buying bus tickets good prices there are discounts and a loyalty program

Infobus great transport company

I want to praise the transport company Infobus I had the experience of buying tickets and traveling with them everything was great Good application for buying tickets responsive and helpful agents help in any situation

Experience it and get to know it better

Smooth navigation easy to book the tickets of our choice In Infobus you can find a lot of bus operators to Ukraine even in this difficult time Excellent app with brave operators My only request for them is to arrange toilet facility in the bus if possible I m sure many passengers will switch from train to bus journey

Not to recommend

Terrible experience Nothing about the responsibility if the quality of the trip not as expected Silly solutions for part refund by bonuses which has been given already at time of purchase the tickets No updates about the bus condition even after reports

AVOID IT Trustpilot score is correct

I had booked a ticket but there was a delay of my flight On the ticket it stated clearly that I can call a number and rebook without a fee I called immediately when I realised that I won t make it They required 50 euro fee in order to rebook which is more than the ticket cost This company may work out if you don t have any delays but if unfortunate you re on your own The customer service denied everything even I had a proof of my ticket A scam simply

I can t believe it

AVOID IT Never buy tickets from the agents who have no responsibility for their own faults Company sold tickets with clearly described WRONG departure bus stop including chart and refused to return money even when evidence of actual departure place proven directly by transporting Company has been provided They even blame passengers for their fault when at same time any reputable Company return money and provide compensation in addition Booking INCL9D purchased on 04-Mar-23

HORRIBLE experience was supposed to

I can t believe it Avaid this company at all cost I bought a ticket with them 3 hours ago and now I just received a message saying that my ticket was canceled I just contacted the customer service and no help is possible even if the answer was fast they were totally useless It is seems to me as a massive scam avoid this company and listen to the bad reviews Next time I will use my usual bus company

Very bad service

HORRIBLE experience was supposed to arrive to London at 6 30 pm arrive the next day at 1am avoid at all cost no english talking driver no informations no charging point in the bus all broken its not worth it