


Based on authentic user experiences
Rita
7865 reviews
N/A
10 months ago
Intact has No Customer Loyalty
I have just been informed that Intact Insurance has refused to insure our property This is after living in our current location since 2011 and before that living in the city for 30 years using Intact to insure our property Intact stated that they won t continue to insure us as we live on a Gulf Is They are concerned that if there is an issue they might have to pay workers rooming costs will making repairs The reasons for the refusal make no sense as they were not concerned about these reasons in the past Our Island has an extremely low crime rate and very little incidents of fire or water damage I feel Intact has made this decision based on greed I am so angry with their complete lack of customer support after we have shown them such great loyalty Shame on you Intact
Ronald
7865 reviews
N/A
10 months ago
INTACT COVERS UP
I thought they are the best in the industries but I prove myself wrong after all If you complain about their employee and asked for manager you need to wait for 48 hours before the manager calls you That is if they call you at all as for me 72 hours passed no calls from the manager Now if you call their customers experience hotline same thing will happen I felt they re covering each other and customer satisfaction is not their priority at all
Noya Rina Golan
7865 reviews
N/A
10 months ago
A horrible company
A horrible company When you have a claim they will manipulate and will refuse to pay the actual losses They will bring their own estimator and will claim all kind outrageous things just not to pay They drag you through hell and will pay only 1 4 for what the actual cost of damages worth Absolute nightmare Deceptive and dishonest
Kerry Lyon
7865 reviews
N/A
10 months ago
STAY AWAY
STAY AWAY I canceled my motorcycle insurance after I sold my bike on Aug1 24 It s now Sept 24 and I just received notice my final with payment will be taken on Oct 7th I called customer service who were not very helpful They claim there are fees and also conveniently delayed processing the cancellation
Cecilio Villaverde
7865 reviews
N/A
10 months ago
Horrible
Horrible greedy insurance company They won t inform you of any increases in your premiums not until they automatically renewed it I don t have any claims or tickets and still they increase my monthly payments by 30 year after year Suckers
Vanessa Tara
7865 reviews
N/A
10 months ago
Horrible
Way back when it was Winram Insurance it was great But Axis is horrible I updated them with new info so that they could continue taking payments but Axis Intact keeps sending termination of policy letters Also Deborah Crema doesn t answer their voicemail Avoid this hot mess if you can
Andy Hamilton
7865 reviews
N/A
10 months ago
prepare to be gouged
I ve never had a claim but Intact insurance has increased my house insurance an average of 18 5 EVERY year for the last five years Then they insult you by saying this includes your customer loyalty discount Absolutely outrageous and a lesson learned Goodbye intact forever
Rob
7865 reviews
N/A
10 months ago
Be very weary of this insurance company
We requested a quote for insurance through our broker and was given pricing One we agreed to the quote and the documents were drawn the amount changed There was no notice of change and it would have gone un-noticed but we did the calculation only to find that the amount charged was 800 00 more than originally quoted This is not good business and somewhat slimy to be honest In discussions with the Broker HUB Intact would not stand behind there original quote Sad way to manage things Be careful in your dealings with Intact and CHECK YOUR NUMBERS We have now cancelled and gone to another Broker and Insurance Company seeking a better outcome
Michele Laughlin
7865 reviews
N/A
10 months ago
What a horrible insurance company
What a horrible insurance company We know insurance companies are a big con game forced to use by the government This one beats them all My son was injured in an accident could not work it was like trying to pull teeth for him to get the money and still waiting when this is what you pay insurance coverage for Horrible Horrible Company
Cathee SanGregorio
7865 reviews
N/A
10 months ago
Worst Insurance Company Do your research
I feel the same if I had to give Intact a zero I would they have been utterly the worst Insurance company I have had to deal with in my 30 years Hail claim on my property and the issue the funds to my mortgage company how does this make any sense I pay insurance that is my money and they decide how its issued is absolute BS I will make sure I cancel and find a new company any others have not had to experience this on a hail claim Almost 4 months since the initial claim and I have made to many calls to count on how this is to be settled