


Based on authentic user experiences
Veronica Perez
6775 reviews
N/A
1 year ago
Placed an order on 5 8 2020 it is now
Placed an order on 5 8 2020 it is now 6 11 2020 and nothing Customer service doesn t even reply to my emails HORRIBLE I will be contacting my bank to request a refund
Sandra Mirabile
6775 reviews
N/A
1 year ago
Terrible never received the gift for my
Terrible never received the gift for my grandson from them
Anna Terentieva
6775 reviews
N/A
1 year ago
Ordered a sweater with map embroidery
Ordered a sweater with map embroidery - got a thing with print on a cheap fabric like floatable Halloween costumes Horrible
AJ
6775 reviews
N/A
1 year ago
Wow what a horrible experience
Wow what a horrible experience I ordered over a month ago and most of it still isn t here ILI ordered like 100 worth of stuff my mistake I know and it s all late Today I received the ugliest earring I ve ever seen and realized it was NOT what I ordered AT ALL I wish I could post a picture so you could laugh too A 1st grade version of what I thought I was getting I m scared to open the rest of what I ordered after reading the reviews Yikes Never buying something via a Facebook ad again No customer service and they gave me a tracking number that won t update so I have no idea when the rest is coming I m still laughing at these ugly rain loud earrings that they took off the website I assumed-based on the reviews-that they stoke the picture of the earring from another page I would have
Judy Sadoyama
6775 reviews
N/A
1 year ago
Don t spend your money here
Having the same issue everyone else is mentioning--my order was very delayed and when it finally came in I received two jack o lanterns and not the penguin fish pond and Bulbasaur I ordered Pathetic If it was just my order you could say it s my bad luck The exact same experience repeatedly Don t do business with this company Update I got a response from the company First of all we would like to thank you for your interest in our store We regret to inform you that this item is currently out of stock because of the fire in transit vehicles leading to out of stock In addition we are having some financial problems due to the consequences of this misfortune Therefore we are unable to refund your order right We greatly appreciate your kindness if you accept our replacement They are best-selling products in our store Jack O Latern D20 Dice We know that we have let you down and we understand your disappointment We truly apologize for any inconvenience that this may have caused you and hope to receive your forgiveness
Sarah
6775 reviews
N/A
1 year ago
Terrible quality unprofessional customer service
Having previously ordered from Jelly Store and happy with the products I recently ordered the Beennny t-shirt for my son When it arrived I was disappointed as the material and print were terrible and felt cheap but also the length was far much shorted then stated on the website I contact Jelly to arrange a return after a number of rude unprofessional and patronizing replies they wanted me to provide photographic evidence as to how I thought the material was cheap as apparently they have never received a single complaint which I find very hard to believe and after this I could return the t-shirt to them at my cost for them to inspect it I have never had so much trouble to return an item I won t be bothering to return it as it just isn t worth the hassle but I also won t be buying from Jelly Store again
Barbora
6775 reviews
N/A
1 year ago
If I can I give this store zero stars
If I can I give this store zero stars Ordered merchandise on 12 3 2020 and still haven t heard or haven t received any updates for a while Last update was 3 weeks ago from Jelly company that it s in transit in NY We live in Virginia so I am asking how long it will take for a shirt to come I wrote an email to Jelly store customer service and they were polite and answered promptly but looks like the shipping company is out of their hands I suggest you a jelly company to switch to more reliable and better shipping company for a shipping and handling cost you are charging to have more happy customers So far I can tell this web is scam with bad customer service and updates This was a last and first time I ordered from this store
Lucas Coon
6775 reviews
N/A
1 year ago
I bought matching shirts for me and my
I bought matching shirts for me and my son from jellystore com and they didnt have my shirt so refunded my but still charged me for shipping for 2 shirts I contacted customer service and they basically told me sorry thats how its gonna be I sent them 3 emails after that and got no response We will never buy from jelly again Almost 40 for 1 shirt that costed 12 50 Really jelly Come on
Andy Gertler
6775 reviews
N/A
1 year ago
This company stole an image from our
This company stole an image from our website of a pendant that we designed removed the watermark and say they are selling it This pendant was created by Sue Beatrice of All Natural Arts
Lynn Leino
6775 reviews
N/A
1 year ago
Jellystore com scammers thieves
Bought 2 pairs hummingbird hoop earrings Almost 60 for the 2 pairs They tried taking the money out of my bank twice one of those times was through paypal I don t even have a paypal account 2 months later I still don t have the earrings According to the tracking number they re still in china and they won t refund my money because they claim they can t cancel the order They should have negative stars Don t buy anything you see on facebook especially if it comes from china