


JetBrains Essential tools for software developers and teams
Based on authentic user experiences
Person
6774 reviews
N/A
7 months ago
I am disappointed with this company
Their product is good I have been with them for many years However we are a small company and we are not always capable to pay for updates So we find it convenient that they have a perpetual fall-back license you own the version at the time your purchased In the past in the toolbox you would be informed of your perpetual licenses so that you can install your perpetual license when your update period expired Now they have disabled that functionality And the perpetual licenses are out of the toolbox some days after expired You still have the option to go to their website and download it yourself but then it is not desktop-integrated but just a raw java application you have to integrate it with the desktop yourself It is very sad to see Jetbrains throwing this kind of usability trick at us They should either provide perpetual license or not Looks like they promise it but then block you from using it I think is
Richard
6774 reviews
N/A
7 months ago
Jetbrains is a Russian company and can steal your data
I am disappointed with this company Obviously they don t know how to respect users I bought their products myself Now I want to buy more products for employees When I asked for some renewals coupon they were totally unwilling to provide them and had a bad attitude as if they were mocking me It s incredible to me they obviously haven t heard the story of ACE hardware and I will not buy any products from this company again
Matthew MITCHUM
6774 reviews
N/A
7 months ago
Bugs that render the software unusable unfixed for 11 years
Jetbrains is a Russian company so be ware that they can steal your personal data Jetbrains Academy is very old and very expensive The prices e started from 300 euros which is more expensive than courses at Harvard university
Marvel T
6774 reviews
N/A
7 months ago
Customer Support is not what it used to be
The license to their IDE PhpStorm costs 10 a month and it has bugs where you cannot type with any non-US keyboard layout something that every other text editor has figured out The issues have been known for literally a decade and they still haven t fixed them
Andrei Ribakov
6774 reviews
N/A
7 months ago
I despise working with their products
The customer support in the last year has really gone down hill Reported issues are not being responded to in a timely manner I have one that has not been responded to for 3 weeks now
Lm
6774 reviews
N/A
7 months ago
14 years and still no resolution to an issue
Every time I try and fix an issue with something in a JetBrains product it is so difficult They hide everything that the tool does from you the documentation is awful because it only gives the easiest happy path answers Stop using big clunky tools from Jetbrains and move on to better software
Leone Guido Dal Zennaro
6774 reviews
N/A
7 months ago
Terrible git integration
Although JetBrains ReSharper is a useful product there is a really annoying and time wasting problem with their software that was first raised 14 years ago and has not been resolved JetBrains have basically refused to address the issue which would be really simple for them to fix If they don t care about their products then neither do I
Tim Douglas
6774 reviews
N/A
7 months ago
This company does not respect you
This company does not respect anything removes your annual reduction of 40 on the price overnight under a false pretext and without having asked for anything No possibility of negotiation with closed customer support that makes you understand that it is like that and that you have to pay full price even if you have been a customer for 4 years
fuck telenet
6774 reviews
N/A
7 months ago
The tools they release every year seem
The tools they release every year seem to be progressively laggy Trying to use multiple studios simultaneously is virtually impossible as they consume all the available memory on your computer I ve also experienced constant issues with lost indexes Additionally their licensing system is not user-friendly I have a license from my company and a private one since I use two different studios I m constantly having to log in and out when switching between them
Fraser Kemp
6774 reviews
N/A
7 months ago
Do something
So i m gonna be straight with the problem PyCharm is kinnda the worst IDE that may and maybe the worse one i had used it in my life It has a great concept in the back but the optimization and the performance is the worst it s really bad when i see that the ide is eating my ram more than Cyberpunk 2077 but the difference is that Cyberpunk works much but too much better than this IDE Just imagine i have to wait like 10 minutes for a stupid bytecode programming language which is python to compile I know that python is bad when it s about speed but don t use the same way of thinking for the IDE Besides that i m not using a russian cpu too so do something about the performance and the optimization Such a great tool and you make it so bad