


Based on authentic user experiences
Priscila
7354 reviews
N/A
1 year ago
Joyus com terrible website
I purchased a phone case from Joyus com back in March I received my phone case a few weeks later and emailed them right away and let them know they had sent me the wrong case they contacted me a few days later and said they would take care of it This was back in MARCH it is now AUGUST 3rd and I have now over 14 emails of the same reply saying they will take care of it and the person emailing me which is their customer service is trying to contact the vendor to issue a refund
J
7354 reviews
N/A
1 year ago
BUYER BEWARE
BUYER BEWARE The company Joyus is actually in CHINA Do NOT buy from joyus on kelly clarkson show or wendy williams show If you truly do ur research this company does not send the items that are advertised on the shows or elsewhere They send knock off unknown brands IF you even receive ur purchased product most do not it is broken You will not reveive advertised product Again THIS COMPANY IS REALLY IN CHINA AND IS A SCAM They will not return ur money either
LuAnne Haas Everitt
7354 reviews
N/A
1 year ago
Defective bracelet
I bought a bracelet from Joyous as seen on the Kelly Clarkson show Bracelet cannot clasp as there is no way to attach bracelet to wrist because of missing parts I can t even have a new clasp put on from a local jeweler because of the way it is made It is totally worthless I reached out to Joyous to see how to exchange defective item but they closed my case without connecting with me I feel totally ripped off Will never purchase from them again
Marie Garcia
7354 reviews
N/A
1 year ago
Joyous sent me a product I didn t order
Joyous sent me a product I didn t order I have for 3 days tried to return it I think next step is to contact better business bureau I think someone should alsoContact one of the tv stations and warn people about this company also tv outlets that support this company should know who they are dealing with andWhat types of companies they are promoting Shame on you
Cecilia Garcia
7354 reviews
N/A
1 year ago
Terrible website
I have been trying to purchase merchandise from them since before Christmas Their website keeps telling me ooops we have encounter a problem I have done everything they have told me to try and then it started telling me my address cannot be verified for sales tax I don t know if I m the only one having these problems but company doesn t have a phone number
Tiffani M
7354 reviews
N/A
1 year ago
I ordered a cell phone case on December
I ordered a cell phone case on December 10 it arrived in Los Angeles on December 21 and still hasn t moved from there I got a tracking number from USPS but there still hasn t been any movement I was unaware that it was coming from China because there was no indication on their website as to where it was being shipped from Good thing I payed with PayPal I was able to get a full refund
Risa Finn
7354 reviews
N/A
1 year ago
Did not receive a product for the month
Did not receive a product for the month of august and they charged me Refuse to give a refund They left me to figure out why the mail didn t come and to file a claim with the post office Real nice of a company who claims to want to help people with anxiety and depression and put extra stress into my life and more anxiety loss of money no product and extra stress Give me back my money And never send me texts again
Lou
7354 reviews
N/A
1 year ago
Terrible
Terrible I placed my small order on December 3rd and its December 26th and I still haven t received the item They re using USPS and the tracking has been in transit for over a week Customer service doesn t take responsibility and puts the inconvenience on USPS My one and only time I will ever order from Joyus
Lee Anthony
7354 reviews
N/A
1 year ago
Chinese company posing as UK company
Chinese company posing as UK company and returns sent to NJ USA Ordered 5th Dec its now 27th and according to the Chinese shipping company my order details were received on 19th then Nothing Terrible company Avoid at all costs Folksy also deny dealing with Joyous
Patricia Mead
7354 reviews
N/A
1 year ago
Do not order anything from this
Do not order anything from this company They do not deliver products like they say they do Their website doesn t give full tracking information as to what address it was shipped to I requested refund and never got a response other than to say it was delivered Total rip off