


Based on authentic user experiences
good luck
6775 reviews
N/A
7 months ago
This people are scammers when it comes to your refund they take and don t give back
I noticed they suddenly changed all the delivery drivers Some of these delivery drivers had been with them for years My guess is they tried to short change them and replaced them with cheap companies and drivers that they pay peanuts One of the cheap delivery companies they used scammed me of some money and refused to return the money back to me Jumia customer service pretended not to understand when I contacted them sending them proof and explaining the issue to them over the phone and email multiple times They simply requested the same proof over and over Their quality and service has gone done significantly and it is clear they are now after any bit of money they can scrounge from customers Their sales are down by 28 so they are getting desperate This means that they will scam you sooner or later Avoid and buy from sellers where you can see the item and pay in cash Once they have your money they refuse to give it back
Emmanuel O Ogbaga
6775 reviews
N/A
7 months ago
Worst online market
This people are bad people They ask for a ticket number of your refund after some rubbish checking they give you a new tag number and tell you another 48 hours It has been on and on for day They just act has if nothing happened and keep giving 48 hours Bad people pretending to be good Run with your money ohh
Adebowale Akinrinade
6775 reviews
N/A
7 months ago
I have not purchased from jumia so I
Inflated prices terrible customer care service rude and sometimes drunk dispatch riders and oh don t even think of a refund
Golden Maximus
6775 reviews
N/A
7 months ago
Una sellers dey persue customers
I have not purchased from jumia so I can t tell about the quality of their service
Adebowale Akinrinade
6775 reviews
N/A
7 months ago
scam scam scam
Look the sellers under jumia re Soo good at tripling a product price from the regular priceI mean this isn t fair a simple product cost 3 it normal price on jumia plus delivery fee Why
Mzehemen Har
6775 reviews
N/A
7 months ago
I ordered a Pinnacle 5kg Tub Washing
I ordered a Pinnacle 5kg Tub Washing Machine PWM-706 Free Dry Iron from Pinnacle Store on Jumia but i was defrauded because the free dry iron it never cameThey use free gift to deceive me
Okpa Dennis Okwube
6775 reviews
N/A
7 months ago
I helped someone ordered an item and it turned out to be a COUNTERFEIT
I helped someone ordered an item ItelP40 from Jumia which took more than 2 weeks to arrive I took it to the owner and helped him set everything up neatly While at it I noticed the phone hangs and became hot at the top I quickly restart the device and handed it to the owner The next day the man started complaining and ordered me to come over I contacted Jumia NG and they said the item is eligible for return I returned the item neatly on July 2 and I was contacted thereafter to expect the refund Till today August 10th I haven t received any refund or even the item At least they should return the item back if they can t refund me I have contacted them more than 40 times they said I should expect it within 3 business days it is more than a month now and this has pitted me against the owner I regret shopping with them Pls JUMIA refund me my money 100k or return the counterfeit item to me I take God beg you
Adebowale Akinrinade
6775 reviews
N/A
7 months ago
I got a my packages delivered at a
I got a my packages delivered at a speed of light
Mzehemen Har
6775 reviews
N/A
7 months ago
Reliable
I got my package on time without stress and very affordable on my door step Jumia is the best
Okpa Dennis Okwube
6775 reviews
N/A
7 months ago
This is where I will be doing my
This is where I will be doing my shopping Thank you once again