Kettler Reviews

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kettler.co.uk
3.69
124 reviews
Great Rating
Based on 124 user experiences

Rated 3.69 out of 5 by 124 Happy Customers

48.4%
16.1%
8.1%
11.3%
16.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

Great products but not the best service

Not had a great experience but the issue was resolved by Susie
A

Exactly as described

Exactly as described Nice quality very comfortable Best to get covers for them though
S

Good service from Kettler customer support

This is the second occasion over a number of years that I have needed to call on the warranty service of a Kettler product and on both instances I have found their customer service of high quality The faulty item in the Parasol product on the recent claim was swapped out in a timely manner and the customer services team prioritise addressing your issue and ensuring they deliver a solution I will continue to use Kettler products for both their quality and the follow up service for those occasions when product support may be required
N

Bluetooth Kettler outdoor Parasol Speaker

Purchased a Bluetooth Kettler outdoor speaker via John Lewis It s such a fab idea as it clicks around your parasol on garden table The best thing it also has LED lighting too Makes for a great party atmosphere or play quietly to chill in the garden Need to charge it but has a good battery life Thank you
S

Great service

Great service - when we received a faulty table it was promptly replaced by Kettler Love the quality - the sun is shining again and we are loving our garden furniture
E

We bought a Sienna table

We bought a Sienna table four chairs cushions and parasol in 2016 The table and chairs rusted after 18 months and was quickly replaced but now we are awaiting our 4TH set as they have all rusted the last one after 6 months Think it will be a refund if this one rusts Good customer service but a rubbish product
M

Just took delivery of a palma compact

Just took delivery of a palma compact corner set all seems fine but for the life of me I can t work out how to arrange all the cushions in the storage box No matter how I try they all won t fit and the lid doesn t close down flush Are all the cushions supposed to fit in the box If so how should they be arranged
A

Garden chairs arrived damaged

Garden chairs arrived damaged prompt to collect and replace Discovered table was damaged when assembling 8 months later Once again prompt collection and replacement was addressed
G

Patio heater - replacement

Bought the kettle patio heater in June which was great but it stopped working by August Kettler were amazing and sent a full replacement within a week Hopefully this one lasts
C

Exemplary service

We reported a problem with assembling a garden table It was replaced and the problem table removed within days All is well Excellent service and if it ever stops raining we expect to love the set

About Kettler

Discover our luxury garden furniture range, shop kids wheeled toys, table tennis tables, fitness equipment and the Everdure by Heston Blumenthal BBQ range.

United States

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