Koinly Reviews

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3.67
127 reviews
Great Rating
Based on 127 user experiences
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T

Koinly Tech Support

I like Koinly very much for tracking our crypto assets for tax purposes I had problems the first time I synced the account but Jack in tech support came through with knowledge and thoroughness until my problems were resolved Koinly also had the incorrect Ledger logo in their AddWallet Jack came through again by contacting the right dept and having it corrected I now have the right Ledger in my wallets Thanks Jack for your help and support
B

Binance wallet error resolved

Once I got through via chat to one of their support people Jack immediately understood my issue with the Binance wallet file He helped me diagnose my problem and offered a fix that would correct my issue and not cause duplicates Working with him he received my original file via the chat and then made data changes and returned the corrected file to me He then assisted with directions and answered all my questions to get it resolved
L

Elizaveta was AWESOME

Elizaveta was AWESOME She is smart responsive and a pleasure to work with My big complaint about Koinly is their email system It strips the trailing thread on every email exchange So emails come back completely out of context and you re forced to dig for the related emails sent earlier to make sense of them Extremely cumbersome and wasted hours of my time They try to use Google docs but it turns into a big mess and you can t paste in snips or provide attachments
M

Koinly has very good specs and easy to use

Koinly has very good specs It s user-friendly with a nice layout I was able to download my crypto wallets and exchange data very easily In cases where I had to use API or a CSV file Koinly provided excellent step-by-step instructions The only reason why I did not give 5 stars is that I was unable to upload my Koinly-produced CVS file to my TurboTax desktop version software program However I was able to use Form 8949 from Koinly and enter the summary data into TurboTax Form 8949
A

Expert review certainly worth it for certainty

I was a bit confused with initial dashboard and how to correct some errors I decided to pay for the expert review a bit costly but worth it me in the long term Maria was very helpful in assisting me to understand how to update certain values not correctly captured from earn programs etc
S

Good UI and customer service

Product has great UI and is easy to use Great customer support I was in contact with Aria and communication Sadly I was not able to connect my wallets bc of a bug This will undoubtedly be resolved in the coming days week however I didn t want to wait so have moved on to another platform but would recommend nonetheless
T

Great functionality and customer support

I m impressed with Koinly s ability to seamlessly handle diverse import sources The support team was responsive and helpful I worked with Daniel and he was a great help in resolving any issues I encountered Koinly not only simplifies complex processes but also provides top-notch support making it my go-to solution Highly recommended
C

The crypto tax app you want

I ve been using Koinly for almost 3 years It s hands down the best and easiest crypto tax software out there I know I tried several others Syncing wallets doesn t always work Koinly makes it easy to track down problems correct things and manually enter things when necessary Best of all there are actual humans who will respond to your request for help Might take them a couple of days but then they hang in with you until it s figured out
E

Elizaveta helped me navigate thousands

Elizaveta helped me navigate thousands of transactions across several wallets She was attentive knowledgeable diligent and extremely courteous Without her help I would still feel lost Thanks so much Elizaveta I recommend Koinly overall and Elizaveta as an excellent person for Koinly s Expert Review service
T

The Phantom wallet un-sync was solved

The Phantom wallet un-sync was solved in no time by the developers Thanks again I was able to post the tax reports in time before the due date the end of the year Konstantinos was very kind and polite

About Koinly

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Frequently Asked Questions

Koinly is a specialized software platform designed to simplify cryptocurrency tax reporting and portfolio tracking. It automates the aggregation, calculation, and reporting of crypto transactions by securely connecting to a user's exchanges, wallets, and blockchain addresses. Its core purpose is to help users save time, reduce errors, and ensure accurate tax compliance.

Koinly calculates taxes by syncing your transaction data and applying specific tax rules, such as FIFO (First-In, First-Out), LIFO, or HIFO, which can be selected based on your jurisdiction. It integrates accurate historical price data for thousands of cryptocurrencies to determine cost-basis and automatically computes capital gains and losses from trades, staking, DeFi activities, and other transactions.

Yes, Koinly prioritizes security. It uses read-only API connections for exchanges and wallets, meaning it cannot withdraw or move funds. Data is protected with bank-level AES-256 encryption, and the platform is compliant with GDPR regulations. Your private keys are never accessed or stored.

Koinly supports a wide range of transactions, including standard trades, deposits, withdrawals, staking rewards, DeFi transactions, NFT purchases, margin trading, lending, liquidity pool contributions, and airdrops. Its algorithms are designed to handle these complex activities for accurate tax reporting.

Koinly supports integration with over 700 exchanges, wallets, and blockchains. This includes major platforms like Coinbase, Binance, Kraken, and MetaMask, as well as numerous DeFi protocols and hardware wallets. You can connect via read-only API keys or by importing transaction history files.
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About Koinly

Koinly: A Comprehensive Cryptocurrency Tax Platform

Koinly is a specialized software platform designed to simplify the complex process of cryptocurrency tax reporting and portfolio tracking. It serves as a critical tool for individual investors, traders, and accountants navigating the increasingly regulated world of digital assets. By automating the aggregation, calculation, and reporting of crypto transactions, Koinly aims to remove the significant manual burden associated with tax compliance, helping users save time, reduce errors, and ensure accuracy.

Core Functionality and Features

The platform operates by securely connecting to a user's cryptocurrency exchanges, wallets, and blockchain addresses via read-only API keys or by importing transaction history files. Once connected, Koinly's engine automatically syncs and categorizes all transaction data, including trades, deposits, withdrawals, staking rewards, DeFi transactions, and NFT purchases. Its powerful algorithms calculate capital gains and losses according to specific tax rules, such as FIFO (First-In, First-Out), LIFO, or HIFO, which can be selected based on the user's jurisdiction.

Key Features Include:

  • Automated Portfolio Tracking:Provides a real-time, unified view of crypto holdings across all connected platforms, showing performance, profit/loss, and asset allocation.
  • Tax Calculation and Reporting:Generates ready-to-file tax reports, including IRS Form 8949, Schedule D, and international equivalents for countries like the UK, Canada, Australia, and many others.
  • Support for Complex Transactions:Handles advanced activities like margin trading, lending, liquidity pool contributions, and airdrops, which are often difficult to account for manually.
  • Tax-Loss Harvesting Tools:Helps users identify opportunities to strategically sell assets at a loss to offset capital gains and reduce their overall tax liability.
  • Historical Price Data:Integrates accurate historical pricing for thousands of cryptocurrencies to ensure precise cost-basis calculations.

Target Audience and User Experience

Koinly caters to a broad spectrum of users within the crypto ecosystem. This includes casual investors who have made a few trades, active day traders with high transaction volumes, and professionals like accountants and tax advisors who require reliable data for their clients. The platform emphasizes user-friendliness with an intuitive dashboard that presents complex financial data in a clear, digestible format. It offers educational resources and guides to help users understand crypto tax obligations, making it accessible even for those new to digital asset taxation.

Security and Integration

Security is a paramount concern for Koinly. The platform uses read-only API connections, meaning it cannot withdraw or move funds. It employs bank-level encryption (AES-256) for data and is compliant with GDPR regulations. Koinly supports integration with over 700 exchanges, wallets, and blockchains, including major platforms like Coinbase, Binance, Kraken, and MetaMask, as well as numerous DeFi protocols and hardware wallets, ensuring comprehensive coverage for most users' portfolios.

In summary, Koinly positions itself as an essential financial infrastructure service for the cryptocurrency age. By bridging the gap between decentralized digital asset activity and traditional tax regulatory frameworks, it provides users with the confidence and tools needed to remain compliant. Its automated, accurate, and extensive approach to crypto accounting addresses a fundamental pain point, allowing investors to focus more on their strategy and less on the administrative complexities of tax reporting.