Koinly Reviews

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3.67
127 reviews
Great Rating
Based on 127 user experiences
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H

So far so disappointing

I have been looking for a long long time for a good app to record my crypto taxes here in Germany At first it seemed like Koinly might finally be the app that was able to sync all my 5 different wallets finally give me an accurate analysis of my profits losses To begin with it was a lot better than other apps But then the problems began - the correct syncing of my Binance account has still not happened In spite of trying the automatic syncing method downloading the files direct from Binance The support Karl was helpful to begin with but has now disappeared as the problem remains unsolved So far Koinly is not delivering what it promises too Plus as I have a lot of transactions over 50K they are telling me to upgrade my account to get it to update But why would I when I don t even know if their software works A shame as it does seem to have some potential
J

Useless Service junk data outputs looks pretty

Useless - The Koinly totals do not add up the api synch does not work on Kucoin there is no way to download a csv to see why Koinly makes no sense and if you want support they point you to irrelevant youtube videos In my experience Koinly is a total waste of time
W

Doesn t work well in France

Doesn t work well in France formulaire 2086 overpriced bad calculations support did answer but didn t fix any of my issues A quick example of that is transaction fees being marked as separate trades when exporting on which I apparently gain profits even though it s literally an expense that should remove some of my taxes according to the french law Made a script to calculate my revenues and taxes myself and it worked 10 times better and was 10 times faster than Koinly I don t recommend using this tool if you re in France They also have a really bad refund policy
R

Scam attempt

I got a call today saying I need to deposit 1 of my account value to unlock my account and that I had to hurry because there were some hackers trying to steal it from me I found it strange because I didn t recall ever creating an account with Koinly They sent me a one-time password to reset my account and indeed it happened I had access to the account They guided me throught the whole thing and I had a nice 70k balance in bitcoin which seemed to be good to be true Lukily I told them to call me later and investigated before depositing any money I tried reseting the password by myself and it turns out I don t have an account with them So I guess the conclusion is that it is a scam Koinly needs to better protect itselft from hackers
F

Nightmare

Please BEWARE I don t like to write negative reviews but these people will screw your taxes This company doesn t calculate transactions accurately Especially if you have transactions on margin their software is completely inaccurate and shows a gain where you have a loss Other transactions are messed up too Their development team is probably some hippies smoking all day who don t know how to write a correct code Support people probably didn t graduate high school and don t know simple math Stay away and use a different software Complete waste of time
B

I find it really difficult to believe

I find it really difficult to believe that Koinly support provides timely responses to customer issues support requests I lost a little over 1K of ETH to a scam that was related to a link within their own app when resolving my crypto balance sheet What looked to by a legitimate Yieldly app was not When i reached out to Koinly support regarding my issue I never received a response from them I honestly found it disappointing with the lack of no support i received
J

Trust pilot took down Koinly Review

Trust pilot took down my review for Koinly at the request of Koinly I am not permitted to tell my factual account of how Koinly didn t work for me Says a great deal about both companies Since I am silenced I will simply keep telling this story wherever I can about the collusion and consumer silencing
M

Customer support takes days to reply

Customer support takes days to reply I was on a deadline and their team only offers 1-2 business days to reply to cases There are no other options for quicker support Had to purchase an alternative software
H

So bad experience with the support

Reasons Take too long about one month but I have received nothing useful Issues are not resolved but the ticket is closed Do not answer my questions directly just talk around Close the ticket without my agreement Send mails to close the ticket while do not answer my questions Many people involved in the ticket and I have repeated my issues many times And many more problem
J

Extremely poor customer service

I found the customer service of this company is very poor The chat line is all bots and FAQ that do not address my issues I purchase a dual citizenship plan for the US and Australia The settings page is not functioning and I need to shift the settings from the US to Australia Although you get a note that your email is getting reviewed- you do not get any problem solving help and instead get your email forwarded to departments that are not relevant to the problem This has gone on for days and I cannot even start my tax

About Koinly

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Frequently Asked Questions

Koinly is a specialized software platform designed to simplify cryptocurrency tax reporting and portfolio tracking. It automates the aggregation, calculation, and reporting of crypto transactions by securely connecting to a user's exchanges, wallets, and blockchain addresses. Its core purpose is to help users save time, reduce errors, and ensure accurate tax compliance.

Koinly calculates taxes by syncing your transaction data and applying specific tax rules, such as FIFO (First-In, First-Out), LIFO, or HIFO, which can be selected based on your jurisdiction. It integrates accurate historical price data for thousands of cryptocurrencies to determine cost-basis and automatically computes capital gains and losses from trades, staking, DeFi activities, and other transactions.

Yes, Koinly prioritizes security. It uses read-only API connections for exchanges and wallets, meaning it cannot withdraw or move funds. Data is protected with bank-level AES-256 encryption, and the platform is compliant with GDPR regulations. Your private keys are never accessed or stored.

Koinly supports a wide range of transactions, including standard trades, deposits, withdrawals, staking rewards, DeFi transactions, NFT purchases, margin trading, lending, liquidity pool contributions, and airdrops. Its algorithms are designed to handle these complex activities for accurate tax reporting.

Koinly supports integration with over 700 exchanges, wallets, and blockchains. This includes major platforms like Coinbase, Binance, Kraken, and MetaMask, as well as numerous DeFi protocols and hardware wallets. You can connect via read-only API keys or by importing transaction history files.
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About Koinly

Koinly: A Comprehensive Cryptocurrency Tax Platform

Koinly is a specialized software platform designed to simplify the complex process of cryptocurrency tax reporting and portfolio tracking. It serves as a critical tool for individual investors, traders, and accountants navigating the increasingly regulated world of digital assets. By automating the aggregation, calculation, and reporting of crypto transactions, Koinly aims to remove the significant manual burden associated with tax compliance, helping users save time, reduce errors, and ensure accuracy.

Core Functionality and Features

The platform operates by securely connecting to a user's cryptocurrency exchanges, wallets, and blockchain addresses via read-only API keys or by importing transaction history files. Once connected, Koinly's engine automatically syncs and categorizes all transaction data, including trades, deposits, withdrawals, staking rewards, DeFi transactions, and NFT purchases. Its powerful algorithms calculate capital gains and losses according to specific tax rules, such as FIFO (First-In, First-Out), LIFO, or HIFO, which can be selected based on the user's jurisdiction.

Key Features Include:

  • Automated Portfolio Tracking:Provides a real-time, unified view of crypto holdings across all connected platforms, showing performance, profit/loss, and asset allocation.
  • Tax Calculation and Reporting:Generates ready-to-file tax reports, including IRS Form 8949, Schedule D, and international equivalents for countries like the UK, Canada, Australia, and many others.
  • Support for Complex Transactions:Handles advanced activities like margin trading, lending, liquidity pool contributions, and airdrops, which are often difficult to account for manually.
  • Tax-Loss Harvesting Tools:Helps users identify opportunities to strategically sell assets at a loss to offset capital gains and reduce their overall tax liability.
  • Historical Price Data:Integrates accurate historical pricing for thousands of cryptocurrencies to ensure precise cost-basis calculations.

Target Audience and User Experience

Koinly caters to a broad spectrum of users within the crypto ecosystem. This includes casual investors who have made a few trades, active day traders with high transaction volumes, and professionals like accountants and tax advisors who require reliable data for their clients. The platform emphasizes user-friendliness with an intuitive dashboard that presents complex financial data in a clear, digestible format. It offers educational resources and guides to help users understand crypto tax obligations, making it accessible even for those new to digital asset taxation.

Security and Integration

Security is a paramount concern for Koinly. The platform uses read-only API connections, meaning it cannot withdraw or move funds. It employs bank-level encryption (AES-256) for data and is compliant with GDPR regulations. Koinly supports integration with over 700 exchanges, wallets, and blockchains, including major platforms like Coinbase, Binance, Kraken, and MetaMask, as well as numerous DeFi protocols and hardware wallets, ensuring comprehensive coverage for most users' portfolios.

In summary, Koinly positions itself as an essential financial infrastructure service for the cryptocurrency age. By bridging the gap between decentralized digital asset activity and traditional tax regulatory frameworks, it provides users with the confidence and tools needed to remain compliant. Its automated, accurate, and extensive approach to crypto accounting addresses a fundamental pain point, allowing investors to focus more on their strategy and less on the administrative complexities of tax reporting.