Koinly Reviews

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3.67
127 reviews
Great Rating
Based on 127 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
P

Koinly - Best user interface among crypto tax programs but you have to ask for support when you need it

Working on my imported data I ran into several things I couldn t figure out how to solve Their community forum I like to look for answers before contacting customer support had similar questions but they were old with no answers for several weeks Contacted support and Jack was more than happy to help pointing out a setting I needed to change He was very willing to answer whatever questions I had and I eventually worked out my problems Jack was great My advice is to contact support when you don t know what to do
M

Can be costly but great support

I really hate having to pay a super high fee to use this as a poor person who tried a trading bot Ended with 2603 trades so 200 for Koinly and not nearly enough in gains Support staff are way better at helping me with tax questions than anyone at FreeTaxUSA H R Block or TurboTax were Efosa helped me really quick and after I spent a whole week of trying to communicate with tax support through the other places
T

I m tempted to give a 5-star rating

I m tempted to give a 5-star rating because of the ultimate resolution being positive but it was REALLY hard to get a useful response to my initial inquiries With that Koinly did ultimately resolve a very strange problem in a way that was more than fair to me and I m grateful for the effort I also love the product
K

Getting better daily

Koinly has lots of problems BUT they are actively working them out and their customer service is superb I think within a year or so Koinly will be a brilliant program for tax calculations It has already improved immensely from when I started using it
T

Fast Friendly service response

A set of fast accurate and friendly responses that solved my problems answered my queries really good product and service - Thanks Efosa
C

I would have given Koinly 5 stars if I

I would have given Koinly 5 stars if I was only rating their customer support and the amazing support I was given by Arte Arte held my hand through a very challenging time always responding in a timely manner always calm respectful no matter what I was asking or how many questions I asked Everything was explained clearly often with accompanying diagrams and on many occasions Arte actually tagged my transactions for me going above beyond I was positively surprised by the level of service Absolutely amazing Thank you Arte Koinly The reason I gave Koinly 4 rather than 5 stars is that although Koinly is an amazing piece of software that saved me a ton of time stress I am not sure how I could ve done my tax without it there are a number of areas where you need to manually tag or manually add a transaction which given my involvement with defi nfts was very time consuming I understand that the crypto sphere is moving very quickly so it is challenging to have support for everything I am however confident that very soon I will be able to give Koinly 5 stars
L

Good Slow assistance at the start

Took them like a week to get back to me at the start but once they did then they responded to my emails in 24 hours Tami was a great help The website bot was useless
K

Support great UI not

The customer support is 5 5 The UI itself is a 3 5 needing some serious work to make things more smooth and easier to understand However Koinly has become far better in the recent months for sure
A

I have tried many Crypto Tax Softwares

I have tried many Crypto Tax Softwares and Koinly is by far one of the easiest to use I had to wait a couple of days for an answer which is hard when you have an urgent question Aria answered me today with an explanation of why a response was late in coming and she was extremely helpful answering all of my previous questions and more checking some of my wallets for me and sharing Koinly tutorials that were helpful I would have given 5 stars for the service but I feel that Koinly is understaffed when it comes to responding in a timely manner
N

Probably the easiest crypto tax

Probably the easiest crypto tax software ive used but they as all the rest need to be more up to date with the latest projects like Aptos and various others If crypto tax is to be taken seriously but a 100 percent of people it needs to be accessible and easy to do still a long way to go

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Frequently Asked Questions

Koinly is a specialized software platform designed to simplify cryptocurrency tax reporting and portfolio tracking. It automates the aggregation, calculation, and reporting of crypto transactions by securely connecting to a user's exchanges, wallets, and blockchain addresses. Its core purpose is to help users save time, reduce errors, and ensure accurate tax compliance.

Koinly calculates taxes by syncing your transaction data and applying specific tax rules, such as FIFO (First-In, First-Out), LIFO, or HIFO, which can be selected based on your jurisdiction. It integrates accurate historical price data for thousands of cryptocurrencies to determine cost-basis and automatically computes capital gains and losses from trades, staking, DeFi activities, and other transactions.

Yes, Koinly prioritizes security. It uses read-only API connections for exchanges and wallets, meaning it cannot withdraw or move funds. Data is protected with bank-level AES-256 encryption, and the platform is compliant with GDPR regulations. Your private keys are never accessed or stored.

Koinly supports a wide range of transactions, including standard trades, deposits, withdrawals, staking rewards, DeFi transactions, NFT purchases, margin trading, lending, liquidity pool contributions, and airdrops. Its algorithms are designed to handle these complex activities for accurate tax reporting.

Koinly supports integration with over 700 exchanges, wallets, and blockchains. This includes major platforms like Coinbase, Binance, Kraken, and MetaMask, as well as numerous DeFi protocols and hardware wallets. You can connect via read-only API keys or by importing transaction history files.
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About Koinly

Koinly: A Comprehensive Cryptocurrency Tax Platform

Koinly is a specialized software platform designed to simplify the complex process of cryptocurrency tax reporting and portfolio tracking. It serves as a critical tool for individual investors, traders, and accountants navigating the increasingly regulated world of digital assets. By automating the aggregation, calculation, and reporting of crypto transactions, Koinly aims to remove the significant manual burden associated with tax compliance, helping users save time, reduce errors, and ensure accuracy.

Core Functionality and Features

The platform operates by securely connecting to a user's cryptocurrency exchanges, wallets, and blockchain addresses via read-only API keys or by importing transaction history files. Once connected, Koinly's engine automatically syncs and categorizes all transaction data, including trades, deposits, withdrawals, staking rewards, DeFi transactions, and NFT purchases. Its powerful algorithms calculate capital gains and losses according to specific tax rules, such as FIFO (First-In, First-Out), LIFO, or HIFO, which can be selected based on the user's jurisdiction.

Key Features Include:

  • Automated Portfolio Tracking:Provides a real-time, unified view of crypto holdings across all connected platforms, showing performance, profit/loss, and asset allocation.
  • Tax Calculation and Reporting:Generates ready-to-file tax reports, including IRS Form 8949, Schedule D, and international equivalents for countries like the UK, Canada, Australia, and many others.
  • Support for Complex Transactions:Handles advanced activities like margin trading, lending, liquidity pool contributions, and airdrops, which are often difficult to account for manually.
  • Tax-Loss Harvesting Tools:Helps users identify opportunities to strategically sell assets at a loss to offset capital gains and reduce their overall tax liability.
  • Historical Price Data:Integrates accurate historical pricing for thousands of cryptocurrencies to ensure precise cost-basis calculations.

Target Audience and User Experience

Koinly caters to a broad spectrum of users within the crypto ecosystem. This includes casual investors who have made a few trades, active day traders with high transaction volumes, and professionals like accountants and tax advisors who require reliable data for their clients. The platform emphasizes user-friendliness with an intuitive dashboard that presents complex financial data in a clear, digestible format. It offers educational resources and guides to help users understand crypto tax obligations, making it accessible even for those new to digital asset taxation.

Security and Integration

Security is a paramount concern for Koinly. The platform uses read-only API connections, meaning it cannot withdraw or move funds. It employs bank-level encryption (AES-256) for data and is compliant with GDPR regulations. Koinly supports integration with over 700 exchanges, wallets, and blockchains, including major platforms like Coinbase, Binance, Kraken, and MetaMask, as well as numerous DeFi protocols and hardware wallets, ensuring comprehensive coverage for most users' portfolios.

In summary, Koinly positions itself as an essential financial infrastructure service for the cryptocurrency age. By bridging the gap between decentralized digital asset activity and traditional tax regulatory frameworks, it provides users with the confidence and tools needed to remain compliant. Its automated, accurate, and extensive approach to crypto accounting addresses a fundamental pain point, allowing investors to focus more on their strategy and less on the administrative complexities of tax reporting.