


Horticultural Supplies | LBS Horticulture
Based on authentic user experiences
Customer
6775 reviews
N/A
10 months ago
Customer service
My order was only partially delivered and Katie in customer service was very efficient in looking into it for me and getting the missing items resent Very much appreciated your help Katie - thank you
Nicola
6775 reviews
N/A
10 months ago
Great support
Beth is very friendly and professional Ordering quicker with her input and helpful response with any issues we may have Thank you
Jo Metcalfe
6775 reviews
N/A
10 months ago
Olivia LBS was super helpful
Olivia LBS was super helpful - bent over backwards to ensure I had help with my order and got it to us by the next day - SUCH great service
Chris Williams
6775 reviews
N/A
10 months ago
Where little orders are treated as well as major customers
I placed a reasonable sized order with LBS a couple of weeks ago but I forgot a few items This was now a low value order but the treatment I got was the same as if I was a top ten customer It was great to deal with a person - Sarah - and not just an impersonal webpage Great products great service Thanks LBS
Andy S
6775 reviews
N/A
10 months ago
Very helpful service
Very helpful service from Olivia Understood what we wanted and guided through the purchase process Goods delivered when promised
Fay
6775 reviews
N/A
10 months ago
Great service
This morning I phoned LBS because there was a big problem with our order I spook to an amiable and helpful person Katie Balme I told her the situation and she went out of her way to sort everything So Katie thank you very much for all your help Fay
PETER Marland
6775 reviews
N/A
10 months ago
Hose Fittings exchange
On my recent order of hose pipe and fittings I had mistakenly ordered the wrong size O D I spoke with Oliva and she arrange for me to exchange the products without any fuss or the dreaded handling charge a good job well done
Tim
6775 reviews
N/A
10 months ago
Old fashioned courtesy and knowledge
Old fashioned courtesy and knowledge and SHOCK HORROR they took an order on the phone Just goes to show thee businesses do exist and I take my hat off to them Whoop whoop My go to place now and so well deserved Thank YouTim
Angela Smith
6775 reviews
N/A
10 months ago
Pleasure to deal with
We have dealt with Pauline for sometime now Always friendly and willing to discuss any issues we may come across with invoicing and account matters
Michael W Bresges
6775 reviews
N/A
10 months ago
Customer Service experience
Despite a delay in shipping very pleased with my experience I was kept informed of its status at all times in a courteous and professional way The order was eventually delivered as specified