Leroymerlin Reviews

Claim

Reparto sanitari Martina cortese e conpetente

Reparto sanitari

Lying Leroy Merlin delivery company

The service at the store was great however the delivery company used to deliver my kitchen were absolutely terrible they lied about making a delivery then proceeded to deliver the next day at 10pm at night This has put my completion date well past the due date causing my contractor to move onto another job due to not being able to wait around Would not recommend this company ever

Very disappointing service

Very disappointing service Spent Eur3 000 at Leroy Merlin in Catania Eur1 800 of which on a motorised awning After a couple of uses this suddenly sprang out causing damage to the motor Have been trying to contact them to have the motor replaced even if I have to pay for it although it s under warranty but after sales service and Customer Support are ZERO Will not recommend or ever purchase anything again from them

ROTTEN BUSINESS PRACTICES

Bought windows that were supposed to have been delivered 2 days ago then today Now told tge order was canceled after being paid for and having an installer set up to install them No notice no apology no nothing and still haven t gotten our money back A rotten place to do business with No sound business practices at all If my business would have been run this way I would have been put out of business

Never again

Doesn t look like they need any more 1 star reviews but here goes If you re an English only speaker and need to communicate with their customer support in short - don t bother It s appalling They ll respond to your email and at the first sign of anything challenging they ll either try to hand you off to someone else or just stop responding all together I ve been passed around 8 people in total and taken over 6 months to get my order finalised and everything delivered There is really no culture of customer service at this company it s more an afterthought Want to specify a delivery date - good luck They ll agree and then deliver whenever pleases them Never again

Our experience today was really frustrating

Our experience today was really frustrating The items in the store was badly marked We were looking for a fan Several models available with no prices When we finally found a fan in our budget range the lady at the till rang the price at R1500 more than the assistant gave us We spent about two hours of our time at Leroy Merlin Boksburg leaving with empty hands We decided it is best to never return to them again

Ordered a lawnmower

Ordered a lawnmower Their website said 10 available in stock Few hours later I receive a message my order won t be fulffiled due to inventory stock error Waste of time and resources

They company does not respond to your

They company does not respond to your calls they also outscourse there product line so you end up waiting for weeks before you get there Products They feedback you falsetto information ultimatily lieing to you about your product status Please do yourself a favor and NEVER order from them It s been almost 2 weeks and still I haven t recieved my Products

I purchased a table online on November

I purchased a table online on November 16 today is December 13 I still haven t had the complete package delivered The company promised to give me the refund immediately if I waited until December 11 end of the day At the moment they refuse to follow what they promise and ask me to wait Don t trust the company The experience was very unpleasant

dabbler company

I ve ordered today by them Shortly after I ve paid the purchase I received a call from Support Client Service that my order will be canceled because the delivery costs advertised by ordering are wrong Now I m waiting for refund Nice experience uncle Leroy