Londonelectriciansdirect Reviews

I used them as they seemed to have a sensible cost structure 2 bed flat 10 ccts for 120 I rent this flat out and used to live in it I m also a professional engineer and used to be an electrican so I know the wiring and installation in this flat is safe The service is fast promt and the team polite So why 1 star Price Price Price and lack of technical knowledge They are either dishonest or technically not competent I had 14 circuits in total but my 1st invoice stated 17 circuits tested 3 of wich were contactors in the board associated with underfloor heating The additional 7 ccts were charges at 18 each more than the cost per circuit based on 10 circuits for 120 As I am technically experienced I challenged this and got 3 circuits removed but no appology or acceptance they made a mistake and was still charged an additional 76 Note they imply the test and inspection takes 2 hours but the electrician was only on site for 50 mins so see no justification to chage more The cost of the test was 196 and the electrician was in my property for a total of 50mins Expensive Note the cert is a template and the meters used for EICRs takes and stores all necessay readings so the report activity take 30 mins max hourly rate pretty much over 100 per hour I then recieved the report and had multiple C2 failures aroud RCD protection RCD protection is required in all new installations but are not required to be retrospecfully appied unles there are instances where a clear and present saftey issue These observations should have been C3 recomended and I confirmed this with the IET as I am a member or the IET I raised my concerns with them several times and rather than investigate the facts I ended up doing this myself Also told 2 underfloor hearing circuits needed RCBOs as they were rated above 20 amps No such reg exists Again I challenged and in the end confirmed with the IET Not modern istallations install RCD protection to all underfloor heating not just ones over 20 Amps but this is not retrospecivly enforcable and presents no major risk as the installation in the flat was compliant to 1996 regs and protected with suitable MCBs RCD prtection here is only an improvement It gets worse they correctly identified bathroom lights should be IP44 rated But for remedial works of 4 RCBO Breakes and 2 lights they charged 420 plus vat 504 This is 1 hours work I honestly though bearing in mind I declared I was an IET member and used to be a electrician they would change tact but they charge this crazy price Why did i go ahead you ask well I asked what would the cost would be if I did the work myseld i was told I would have to pay for a re-test so 196 So they had me over a barrel and I was invested in this rip off The cost of materials is 25 for each RCBO including vat The bathroom lights are chepest posible so 25 each including VAT so parts 150 Labour over 300 for an hours work time on site 1 man confirmed by tenant Sevice and politness 5 starts but value for money 1 star every day and I question their technical knowledge Why have I posted this I dont want others to be ripped off This is a company taking advanatge of the LAW which now requires these EICR tests for rental properties If you need a test go to an organisation that only does testing and if there are remedial works required get them done by third party Also agree retest conditions before you proceed I have multiple properties and I will not make this mistake twice

THIS COMPANY HAS NO INTEGRITY I WISHED THAT I HAD READ THE REVIEWSEspecially the one from ROBIN DAIEE if I had done so I HAVE SAVED MYSELF MY MONEY AND I would not be writing this review I used them as they advertised a competitive price cost structure 2 bed flat 10 circuits for 120 I rent this flat out the service was fast and prompt So why 1 star well they would not let me leave a review without starring them quite frankly I would not have given them any stars why because they are dishonest Why are they dishonest because after my inspection I received this e-mail Good morning Please find attached our invoice showing payment made for the EICR atThis payment was for up to 10 circuits on the consumer unit On inspection there were 14 circuits found so there is an extra payment due of 60 plus VAT 4 x 15 Plus VAT One this is paid we will happily forward your certificate Many thanks in advance Kind Regards So I paid what did I receive no pass certificate only a rejection and a quote for over 900 00 to obtain a safety certificate in their view Again READ ROBIN DAIEE reviewAs he puts it I don t want others to be ripped off This is a company taking advantage of the LAW which now requires these EICR tests for rental properties If you need a test go to an organisation that only does testing and if there are remedial works required get them done by third party Also agree retest conditions before you proceed I have multiple properties and I will not make this mistake twice Also note Star Reviews will only let you give a review if you are invited by the company following works I was not invited to give feedback Strange So 120 5 -star reviews mean s very little when only happy customers are invited to feed back Another lesson learnt by meLikeShare

I ordered an eicr They only take prepayment for everything it seems The kid who turned up turned the power off and labelled everything in the fusebox Said it didn t pass Then I got a bill from them for 2 extra circuits have no idea if it s true or not and to investigate some things further which would take 2 hours So I paid them the 2 hours Another guy turned up Looked at the fuse box and ranted about the previous guy being rubbish Stayed barely 20 minutes and said he d figure a way to replace the fuse box Then I got something in the email to say the 2 hours were used up and an estimate of 2 5k for replacing the fusebox I called them up and explained that he did no investigation we paid for at all And then chased them as they did nothing all week about it Then the kitchen people brought the builder we re having a mega expensive German kitchen to see what needs doing The builder said he d have to rewire the kitchen and we told him just as well as we notice there are surges in the light fittings and it was something the first guy said needed looking at which the second guy just brushed off The builder said he could replace the fusebox as well and I thought Halleluja So I called up them up and ask them to refund me the one hour and forget it At least they did that smartish

TLDR Company made a mistake this has cost me time and money they don t acknowledge this or make any recompense Would not recommend I booked a replacement of a faulty bathroom extractor fan When I made the booking I provided both a photo of the currently-installed fan and its make and model number I myself sourced the replacement fan and have receipts and photos confirming that it is the same make and model number as the original When the engineer arrived I explained to him that the fan was the same model so he should just be able to slide out the internal workings but leave the casing attached to the wall i e not have to remove it drill damage the plaster etc He said we ll see I asked him if he wanted me to let him get on with it and he said yes to which I said I was in the next room if he needed anything Just shy of an hour later he makes no attempt to speak to me during the work he calls me in as he s finished the work The new fan is wired up and working but he tells me that the fan I supplied was in a smaller casing than the old one so he d had no choice but to remove the old one and fit the new one from scratch This had resulted in holes in the plaster and unsightly damage to the paintwork I said I thought this was odd as it was the same model number but at first glance I assumed the explanation he gave me was correct and that for some reason the manufacturer had changed the size of the model At this point all I could see was that I d have to fill in the holes seal around the edge and paint over Not great but something I d accepted I might have to do The engineer volunteers to take the old fan with him which I agree to thinking he means to dispose of it in an electrical goods bin and he leaves When I am filling in the holes and applying sealant I discover what had really happened The Xpelair CF20T has a two-part casing look up Premier CF20T Fan on the Xpelair website The engineer had omitted to fit the second part of the casing The external wraparound at the back is fitted to the wall and then the casing housing the fan is fitted inside this and is also fixed to the wall This only became apparent to me when sealing a hole round the back of the casing which wasn t fully visible when the engineer showed me the work through which wires enter the casing I immediately contacted the company and asked if the engineer could bring back what he d taken away as I realised he must have taken away both the old and the new secondary casing He called me and I was informed that he d just chucked it in a bin near where he d parked I even went and looked in the bins on the street - couldn t find it So I had to settle for filling in the holes sealing painting and putting tape over a hole at the back of the casing which is supposed to be covered by plastic of the wraparound casing Everyone makes mistakes but what made me really mad was that the engineer claimed - That I had sourced the wrong fan I literally have the receipts and photos to prove it was a like for like - That he d been there for 1 5 hours not an hour but hadn t charged me for the half hour my entry phone and phone records show he was there for an hour - That I d asked him to take the old fan away - I can t prove this because it was verbal but believe me he offered Despite emailing all of the proof I have to the company all the boss Ian has done is reiterate what the engineer said They have not responded to my complaint nor to my chaser email four days later I spent 31 on decorating equipment and several hours of my time making this good Really regret using this company for what should have been a basic straightforward job but which was not carried out satisfactorily and because they have not responded satisfactorily to an unhappy customer

No Bueno EICR was issued unsatisfactory although they told my tenants everything was fine Multiple attempts to contact them for remedial work ignored Have now had a diligent electrician in who has demonstrated that LED had actually tested nothing EICR is an easy money-spinner for unscrupulous cowboy jobbers Presumably the company will have folded or changed name by now but this comment deserves to be made

We were about to move and at the last moment had to provide an EICR We found Ian Masters on Google he was available at short notice and his fee of 180 inc VAT seemed reasonable He and his assistant came and carried out the necessary checks which took them 30 minutes and we were told that the outdoor isolator boxes needed replacing and some items on the consumer unit required upgrading at a further cost of 744 inc VAT Because of our time frame we had no option but to go with this Again he came with the same young man and the work took them a mere 35 minutes and there was considerable mess left outside The total figure we had to pay for our EICR was 978 NOT A GOOD EXPERIENCE

Hired to do an EICR but turned around with a quote for a scope of work over 1K to fix the outstanding issues this was not the brief Had another electrician look at this - did the work for half the cost of this quote Do not use them - they are merely scamming for work

I m a lettings agent with the new changes to legislation I have been offering my clients EICRs in preparation for their tenancies I ve worked with several companies and I can confidently say that LED are by far the best that I have worked with The team are all lovely you get a real sense that it s a family business I ve never called and not got an answer the prices are reasonable they have great availability and the work is great Best of all they have a really clever website that actually works A lot of contractors try to be clever with their sites but ultimately it s just a prepaid job request that goes through to a person that then has to book you in manually a waste of time The LED site does everything I need I book jobs in seconds and I know that they will be turning up at the time promised I also love that every now and again I can book an eco-friendly job I always recommend LED to my clients for EICRs and remedial works I think they would do a great job for everyone

Great company fast efficient and professional Had my property tested electrican was very knowledgeable Got the repairs booked in promptly

London Electricians Direct are by far the best contractor we have ever had out They listened to our needs provided a fair quote and completed the job to a high standard on time Honestly refreshing to deal with and I don t get to say this often