


Based on authentic user experiences
Vicky Drivakou
6774 reviews
N/A
8 months ago
This company is a scam
This company is a scam They don t deliver they just take your money They fake that they have sent your products but got lost and they will resend them just to delay your complaining long enough so that you don t get your money back since there is a limited time period you are allowed to do so STAY AWAY
Isabelle
6774 reviews
N/A
8 months ago
This company is a scam
This company is a scam DO NOT BUY anything from them I ordered lights over 6 weeks ago I sent an e-mail to their customer service who said they would go out in the next batch I still did not receive the lights I have sent multiple e-mails that have not been answered I m going to report this company to the Ombudsman in the UK This company are stealing money from people its disgraceful
Simon Browning
6774 reviews
N/A
8 months ago
AVOID
AVOID - I ordered my Luminasonic many weeks ago and it still hasn t turned up There are plenty of alternatives elsewhere that will actually deliver Very poor customer communication a terrible company with no apparent ability to fulfil orders
Emma Price
6774 reviews
N/A
8 months ago
Don t buy from this company
Don t buy from this company I purchased 2 lights 1 of which was flicking as soon as it was charged and installed Upon reaching out to the company for a replacement I was met with an endless barrage of questions and instructions which I followed but it become obvious they were clearly designed to delay the process and they never intended to replace the faulty item This company operates under deceptive practices effectively scamming customers with subpar non-functional products and employing stalling tactics to avoid accountability I strongly advise against purchasing from them Save your time money and frustration avoid this company at all costs
ANA MARIA BURON
6774 reviews
N/A
8 months ago
NEVER AGAIN
What a shame I did not see these comments before I have been ripped off ONCE AGAIN from other sellers online It s been more than three weeks since I paid and sent my order and nothing no news from them I am sure it is yet another scam I have to remember never ever again to buy online from any company no matter how nice their web and fake reviews seem to be Damn
holly scott
6774 reviews
N/A
8 months ago
Cant believe i didnt check the reviews
Cant believe i didnt check the reviews before ordering Initially i loved them But the third evening of using them they arent working The brightness is almost completely gone and its just a dim little light Waste of money
Lucy Hodgson
6774 reviews
N/A
8 months ago
Terrible
Terrible Cheap packaging and light was not as expected Their customer satisfaction guarantee does not extend to changing your mind Over priced rubbish Shame on me for being stupid enough to buy something advertised on Facebook Arrived after 1 month
Lisa
6774 reviews
N/A
8 months ago
Scam company
Scam company do not buy Ordered one of their special offers of 2 lamps but then the order confirmation was for a different price more expensive and was only for 1 lamp Emailed them straight away to cancel no reply No phone number either Contacted again still no reply and no sign of order being delivered either Transaction on account says the charge came from Winnipeg Canada Do not purchase from them
S F
6774 reviews
N/A
8 months ago
Total scam
Total scam Don t order anything from this company They ll help and reply when they think you re a new customer but completely silent once you ve bought something The lights are actually terribly cheap and only last a few hours definitely go somewhere else even Amazon as at least you can return or get a replacement if it s faulty
Snoopy M
6774 reviews
N/A
8 months ago
Terrible Experience - Total Scam
Ordered from Luminasonic TWICE and only received one product after I had to complain the first time To make matters worse I had to reach out to them more than 10 times and all I ever got was the same standard useless response This company is a complete scam I regret not checking the reviews beforehand but it s clear now they have no intention of delivering what they promise Avoid at all costs Don t waste your time or money like I did