Fraudulent Website Warning
Fraudulent Website Warning It’s unbelievable that such a fraudulent website is allowed in Denmark. Nobody should buy from here. I was scammed: after making a payment, they claimed it wasn’t processed, so I paid again, and they charged me twice. When I requested a refund for one payment, they refused, saying it couldn’t be refunded because I ordered two. These people are fraudsters.
Owen Myers
N/A
Quality Kitchen Knives with Room for Improvement in Service
I purchased a Lunzo knife set four months ago and overall, I'm satisfied with the product quality. The blades are sharp and maintain their edge well, the balance is excellent, and the craftsmanship is evident in the build quality. For the price, these are solid kitchen knives that handle daily use without issue. However, my experience with Lunzo as a company has been mediocre. The website is poorly translated in some areas, causing confusion about product specifications. Shipping took longer than advertised, and customer service responses were infrequent when I had questions about maintenance. The 14-day return policy is quite strict, and I'm concerned about long-term durability given the limited warranty. The product itself deserves four stars, but the overall customer experience brings it down slightly. If Lunzo improved their customer service, website clarity, and warranty coverage, they'd easily be a five-star operation. Quality products deserve quality support to match.
Wyatt Perry
N/A
Mixed Experience - Some Good, Some Concerns
I recently made my first purchase from Lunzo.de after seeing some of their products advertised online, and I have mixed feelings about the experience. On the positive side, the website itself is easy to navigate with clear product categories for clothing, accessories, shoes, and household items. The prices are quite competitive, which initially attracted me to the site, and the selection is broader than I expected for a European retailer. I ordered a jacket and some kitchen accessories, and the shipping was reasonably fast – my package arrived within two weeks, which is acceptable for international shipping from Germany. The kitchen accessories were decent quality and matched the product descriptions well, so I was satisfied with those items. They appear to be functional and well-made for the price point. However, I have some concerns about the jacket. While it looks similar to the photos, the material quality feels cheaper than I expected, and the stitching around the zipper seems less durable than jackets I've purchased from other European retailers. I'm not sure if it's an authentic brand product or a replica, as the branding looks slightly off compared to official store versions I've seen. This makes me hesitant to order clothing items again. Customer service responded to my inquiry about sizing, but their response was generic and didn't fully address my specific questions. Overall, Lunzo.de could be okay for certain household items, but I'd recommend caution when ordering brand-name clothing.
Nataliia
N/A
counterfeit
I want to leave my review on the site Lunzo de This site sells counterfeit products I do not recommend it to anyone do not buy The invoices do not meet the requirements I really hope that my review will help other sellers avoid the problems that I encountered I wrote many letters asking to provide the correct invoice certificate But they do not respond
Mario Trifonov
N/A
Don t Buy from here
Don t Buy from here
sorin enache
N/A
Never by from Lunzo
Never buy from Lunzo
