Magcubicvision Reviews

It never turned up

It never turned up still waiting

Ordered Magcubic HY320 and they send me

Ordered Magcubic HY320 and they send me HY320 mini which is 720p not the 1080p I ordered

Terrible company

Terrible company Item was not what was advertised

No Tracking

No Tracking No Customer Support No product and no Money Don t order anything from this store

Aggressive Customer Service Rep Do Not Order

I sent an email to ask when my item would be shipped I was told the order had already been processed and shipped It had not Now I m being harassed by them They are calling me fraudulent and saying I planned this all along I asked PayPal to check the shipping status as the website said waiting to be shipped and customer service had said it had been shipped I simply wanted to know when to expect it as I am going away for the month of September I did not claim a refund The payment was reverted by PayPal as it was still pending after 14 days Not sure why they have included the third party international courier company s address and phone number but I am sure they will be happy with the free promotion Guessing they thought that was my address and phone number and added it to try and get this review removed Bad luck I actually live in Bulgaria and use DCU to deliver from UK to Bulgaria As soon as I received the tv box I was going to message them and arrange payment However after receiving nasty emails and this reply I don t think I will bother As you can see from their reply to me they are very aggressive I don t advise anyone to order from this company Mine is not the only bad experience

Ordered a projector and case

Ordered a projector and case it never arrived contacted customer services several times they responded once saying they were shipping with European Amazon after it got turned back at customs After a month I have given up any hope of it arriving so I m contacting my credit card company and hopefully I will get my money back I m also going to contact trading standards as obviously a scam company serves me right for not checking reviews before I ordered

The status of my order 78811126

The status of my order 78811126I placed an order with Magcubic Vision on August 16 2024 with an expected delivery time of 5 days However I didn t receive the product until 14 days later on August 30 After waiting that long I was extremely disappointed to find that the product was defective I initiated a return request but their return process was unnecessarily slow and frustrating After much hassle my return was finally accepted and I returned the product on September 17 2024 It has now been 19 days and I still haven t received my replacement When I contacted customer service I was told they were out of stock yet they continue to advertise the product with a 5-day delivery time If they have no stock why is it still being sold To make matters worse their customer service is incredibly poor This has been the worst online shopping experience I ve ever had I would not recommend ordering from Magcubic Vision at all

One month without any information

One Month without shipment without tracking ID without projector and without money Customer Service do not respond to my e-mails They did once and said my order has been shipped from amazon but provided no tracking IDThe order 78811177