Maidstone Reviews

My family and I recently had the

My family and I recently had the unfortunate displeasure of staying at Orida Hotel for two nights and our experience was nothing short of a nightmare During our stay we encountered a terrifying incident where individuals attempted to force open our room door Despite immediately reporting the incident to the management we were met with nothing but dismissiveness and denial The head of operations in particular displayed a shocking lack of concern and professionalism going as far as to fabricate stories about reviewing CCTV footage that conveniently didn t exist outside our room Even more appalling was the complete disregard for guest safety exhibited by the general manager who not only failed to address our concerns but also blatantly ignored multiple emails detailing the traumatic event It s clear that the management team at Orida Hotel is sorely lacking in both competence and empathy allowing such incidents to occur unchecked The only saving grace during our ordeal was the attempt at resolution made by one of the administrators who showed genuine concern and effort in rectifying the situation It s a shame that the staff members seem to possess more integrity and compassion than their own managers In conclusion I strongly advise against staying at Orida Hotel unless you re willing to risk your safety and endure the appalling treatment from its incompetent management team Save yourself the trouble and find accommodation elsewhere where guest security and satisfaction are actually prioritized

Used the pre app service for planning

Used the pre app service for planning Apparently their planners couldn t be bothered to read the submitted documents and just made up a response i had to pay for a second round of pre app advice which was also something Chat GPT or even basic google could have responded to better than MBCs planning officers In the end I had to threaten legal action they admitted their planning officers had failed to provide appropriate advice and refunded the money paid However the bad advice still remains on record to guide future planning decisions essentially meaning ill have to take legal action if they do use it Generally an incompetent set of individuals who are taking advantage of the fact pre app advice is now paid for

Usual waste of space Maidstone waste collections by council

Poor service by Maidstone Council rubbish collections the bins are being missed on a regular basis and when reported are not collected Making a complaint is a waste of time even contacting the MP is a further waste of time Seems no one cares about the issues Rate went up massively at the start of April yet the service is getting worse Food bins are a feeding facility for the foxes and badgers as they are full and left out and when knocked over it is easy for the wild life to get a meal and the mess is all over the pavements This is what we pay for Vote day in May need to send a message to our councillors We expect a better deal from the Maidstone Borough Council

Reports of dog attacks are not being addressed

I previously reported a dog attack and this wasn t the first time I ve reported an incident involving the same dog The automated reply stated that Reports are reviewed and assessed within three working days yet I ve received no response at all It feels like the lack of action is influenced by the fact that the dog handler is white and has connections while I do not This gives the impression that the law is applied selectively which raises serious concerns about fairness and equality Rather than sending letters based on unfounded accusations without proper investigation I urge you to ensure that all reports are treated fairly and that everyone is treated equally regardless of background Ref DIG637807801

Draconian is putting it nicely

I think it s terrible that you send default letters threatening court action fees erroneously Yet again due to admin errors on their part I have received a default notice on my council tax account despite never missing a monthly payment When I logged on yesterday to pay this months payment the payment plan was still in place and showing no missed defaulted payments It s creates terrible anxiety needlessly as I now can t ring until Monday so that s my weekend ruined Thanks

Shame on blue badge issuers

Maidstone blue badge shame is a total disgrace Councils in Kent off blue badges to just about anyone and everyone meaning that even though I am physically disabled I am never able to get a disability space in car parks etc I often see people with a blue badge using disabled spaces when they have full mobility and have no need to use a disability space Blue badges should not be issued to just anyone and everyone they should only be offered to those like myself who have very limited or no mobility at all so that we are able to get a space close to where we need to be

Tried for the4th time for a bulk item

Tried for the4th time for a bulk item collection no available collections AGAIN Each time it takes 10 minutes to get that far on the app only to lose it They always fail to collect my garden waste to 3K I pay for this

Lovely services

Staff were very polite nothing to much trouble Very clean and tidy

Our bin men are great

Our bin men are great on recycling day I had several cardboard boxes and they took them all thank you so much keep up the good work staplehurst resident