


Miami Life Cars – Miami car rentals: Find the best price and service
Based on authentic user experiences
Emily Rose
6772 reviews
N/A
11 months ago
Deplorable
Let me first say if I could give zero stars I would I knew that the initial price tag was probably too good to be true but when we arrived which was a whole other fiasco since their email did not clearly tell us where to be for pick-up from the airport we wasted 2 hours waiting at the hotel where they operate out of the guy was less than empathetic for the unclear directions We finally get the car after 700 worth of charges to find the check engine light on Ok fine we ll survive we only have it 4 days right Well it got worse We awoke to find the tire low and had to fill it 3 times during our trip Then we found out that the driver side blinker was out thank goodness we weren t pulled over for that We also found out that the passenger side headlight was partially out too But wait there s more So the guy at the counter told us to contact the number that had texted us in case we run into any issues So we texted about our concerns about the tire and lights NO RESPONSE On our last day the car overheated two times on our way back to our Airbnb The next morning it overheated again on the 16 minute drive to the airport and no it was not excessively hot out We got zero apology for the lack of communication from them and all of the issues that we had with the car Mind you those were the major ones Other minor issues were the fact that the car was so darkly tinted you could hardly see out of them it was an older model without Bluetooth capabilities which was difficult trying to navigate and it had no cruise control which would have been nice on those longer drives I took down the name address of the owner and car details in order to file paperwork to the proper channels so this does not happen to someone else Honestly it wasn t even about the money It boils down to negligence and the safety of your customers Do better
Monique Shannelle Fandozzi
6772 reviews
N/A
11 months ago
worst experience of my life
worst experience of my life no customer service at all unless you are hispanic first vehicle overheated the very next day i had to drive back to miami from west palm with no ac and occasional stops to let cool down second vehicle had bald tires with no spare in back seat how do i know u guessed it i got a flat driving back to the rental place to return the car and no one could help me because there was no spare mind u i was stuck on a bridge off west 836 and i had no clue where i was They would not answer the phone for 30 minutes i had a baby in the car and had to get to a flight which i missed The Highway patrol escorted me driving 3 miles to the nearest exit since i was on a bridge Instead of trying to make things right with a discount they made three attempts to charge my credit card to no avail my bank flagged the charges as fraud and i transferred my money to a separate account I am still seeking a full refund from my credit cards who will be investigating the events
Lisa Munro
6772 reviews
N/A
11 months ago
Do not use it is a scamming company
Do not use it is a scamming company especially if you are from outside of USA wanted 52 for SLI to put in camparson Alamo who charges 13 Also won t listen when you don t want toll pass which they also want to add to your bill at 35 99 walk away do not book or pay
alastair clifford-jones
6772 reviews
N/A
11 months ago
I have asked repeated for a receipt
I have asked repeated for a receipt from them and the excuses are unreal This company is the worst I have dealt with - I think the IRS should investigate
Nemex
6772 reviews
N/A
11 months ago
scamming money out of you after the rental is over
At first everything looked good A little pricey but we agreed on the price The problem came after they billed us like 30 dollars for tolls when it was already included in the price actually one of the arguments to give us such a high price was that we could drive without caring for tolls at all Worst thing happened after several attempts calling to solve the charge They were so unbelievable dishonest that I feel really they shouldn t be on business They pick up and after explaining the case they would just put me on hold and then hung up First time I thought it was a mistake but after happening several times they stopped answering the calls from my phone Called from another one and they picked up and then just put me on hold automatically I lost only 30 dollars it could easily be 100 or more I will also complain with the BBB they cannot continue to do this
Kenneth
6772 reviews
N/A
11 months ago
This feels like a scam company
This feels like a scam company do not use them I have tried many rental car services and this was by far the worst Our flight was delayed so they started by charging us 350 in late fee We even provided the flight number in advance but that didn t make any difference The car we got did not have a working AC in South florida The gas pedal reacted strange and the lights was pointing in all directions The car was generally worn out and in a very bad state We called and demanded a change of cars drove alle the way back but the next car was also terrible The motor really struggled when acceleration and when turning sharp the steering wheel made a loud metallic click sound The cars did not feel safe to drive Never use this company You will end up paying overprice for a terrible car
David Loy
6772 reviews
N/A
11 months ago
Avoid Miami Life car hire
Unfortunately this is the worst car hire experience of my life Unreliable poor service and hidden costs making them very expensive in the long run My advice is to avoid this company at all costs
Sine Nielsen
6772 reviews
N/A
11 months ago
Worst car rental experience of my life
Worst car rental experience of my life Please avoid them Lots of hidden cost making it a quite expensive experience Car in very poor condition did not feel safe to drive
Raj Shah
6772 reviews
N/A
11 months ago
Beware of this fraud
Beware of this fraud liar cheats They will get you in by showing low price online Once you are in they will show their real face by pulling thousands of dollars more give you a wreck and charging for all damages People should get together and do a class action against the owner and his associates They shouldn t get out of it I will be sharing the email here if people are interested to get back to his scamster
Ren Sikora
6772 reviews
N/A
11 months ago
Fraudulent car rental company
Absolute scam Stay away from this rental company I was guided here by holidaycars com and the initial reservation conditions were not respected Further the security deposit on my credit card was abused charging several days later without any justification Fortunately you can apply charge back on VISA and Mastercard Absolute fraud Don t get close to this car rental company Ah the car was in good condition but you can get that from legitimate companies without all this hassle