Moonglow Reviews

Moonglow | Custom Moon Phase Necklaces & Bracelets – Moonglow Jewelry

moonglow.ca
3.96
76 reviews
Great Rating
Based on 76 user experiences

Rated 3.96 out of 5 by 76 Happy Customers

68.4%
3.9%
3.9%
2.6%
21.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
P

Product was shipped incorrectly without

Product was shipped incorrectly without explanation took 16 days to arrive I did however receive a quick response when I questioned the delay
J

Check the Engraving

The product is nice and delivery to the UK was relatively quick however I can only give 3 stars because I paid extra for engraving and I didn t receive what I expected The photos on the main website suggest the engraving is on the back of the moon pendent However for the necklace I chose for my partner the engraving was on a separate metal tag This wasn t what I wanted there is no description to make this clear and the photos are misleading A lot of the necklaces do have the engraving on the back of the moon pendant So if this matters to you check first
B

Poor review on their website got a response

It is true that moonglow doesn t tend to answer their emails however after writing a bad review on their actual website I did quickly receive a communication I paid for engraving I did not receive possibly due to a glitchy shopping cart system Initially they claimed I did not pay for the engraving but when I produced the receipt clearly showing I was charged their tune changed and I was offered a replacement
T

The bracelet was way too small

The bracelet was way too small If you have bigger wrists it s not for you Spent 60 on it for my sister and it s hanging from her rear view mirror because it s too small
U

I ordered my necklace in Jan 2019 and

I ordered my necklace in Jan 2019 and it came in time and it was as expected
K

Love the concept

Love the concept love the jewelry and have bought for 5 different people so far The only reason I have not given 5stars is that my sister s chain broke right away and I contacted the company but still have not had a response
J

I purchased a moon glow necklace for my

I purchased a moon glow necklace for my girlfriend to celebrate a milestone birthday She absolutely loved it and wears it constantly My only issue with my purchase was the shipping It took longer than expected and it was late to present as a gift If I knew it was shipping through DHL I would have paid extra for shipping They are by far the worst courier around
R

Conversation starter

I love my Moonglow necklace I get so many compliments on it It came in a great package and was delivered within 5 days from the day I ordered it Very happy with the service
S

Moonglow is my absolute favorite

Over the past couple years I ve purchased 8 different items from this company 6 of them being for myself Every piece is beautiful and unique Each time I ve reached out to customer service I get prompt and friendly assistance I ve never been disappointed by Moonglow
M

Such a great concept

Moonglow is my absolute favorite customizable jewelry on the planet I have always gotten excellent service and my orders have always arrived on or before the time they promised There selection of all the jewelry will certainly be one of your favorites as well The prices are not bad at all and the quality is amazing Hope you enjoy as much as I do and they make perfect and unique gifts for anyone

About Moonglow

Moon phase jewelry that is custom to the special moment of your choice. Find your moon

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Thatverynight
4.43 (79) · thatverynight.com
2
Moonstore
0.00 (0) · moonstore.site
3
Moonglow
0.00 (0) · moonglow.com