


Based on authentic user experiences
A L
6773 reviews
N/A
11 months ago
This company is a notorious scam
This company is a notorious scam I ordered shoes in my correct size They sent me mislabeled shoes that were so small I couldn t bare to squeeze my feet in them They kept trying to tell me that their items are unique when I told them they were too small And they tried to tell me that I need to order based on my measurements I DID order based on my measurements I have a good 8 or 9 pairs of shoes that are all the size that I ordered What they sent me is the ONLY pair of shoes I have that are uniquely way smaller than the others They refused to reimburse me for shipping and they offered me 15 back I refused and demanded they give me a full refund or send me the correct size or I would leave negative reviews They then offered me 30 back I refused again I ve tried contacting since then via email several times with no response I then looked up other reviews and found that they were known scammers They pretend like they are an American company and use American models and you receive the products from an American address I have nothing whatsoever against China at all but it is very common for Chinese companies to hide their identities and pretend to be American so that buyers aren t suspicious about quality and business practices That is what this company does among the rest of them Because these things are across international borders it is very very hard to hold them accountable for anything They can get away with almost anything because of this Don t give them your money
Mindy Reynolds
6773 reviews
N/A
11 months ago
This company is in China and I had a
This company is in China and I had a terrible time sending back my Cheap and Defective Ted Lasso jacket The jacket was 79 00 I expected good quality It was an early Christmas present for my husband He put it on and it fit fine but when he put his hands in the pocket his fingers went right through it Also the sticking with the name logo was super small You couldn t read Richmond Anyway the real problem was sending it back to China This company offered me 20 refund Seriously that s 16 I said no I used PayPal I told them I was going to dispute it and have PayPal handle it They then offered me 30 off What a joke To send it back I went to the post office it was 60 00 So I told PayPal to refund me 100 And they did Don t order from this company If you have to return it they don t work with you and it s a headache Merry Christmas
Madison Wood
6773 reviews
N/A
11 months ago
Should have done more research before
Should have done more research before ordering through this website I will say they did give me half off after sending me the wrong pair but also a broken zipper on my Doc Martens If they even are real Doc Martens
Dexter Dodd
6773 reviews
N/A
11 months ago
Horrible experience and even worst customer service
Horrible company I have 12 emails going back and forward with them and a returned confirmation stating its been returned back to their warehouse They have yet to return at 100 The item was defective and I even picture verification The cost to ship back to them is more than the returned then the return they offered They actually wanted me to keep the item when I have not use for what they sent at all The gift was Christmas gift and the person that I ordered the gift for was very upset DONT ORDER DR MARTENS from them
Patti Stansbury
6773 reviews
N/A
11 months ago
Thumbs up
Thumbs up They are very polite and do get back to you The shipping is not great but that isn t there fault
Tara
6773 reviews
N/A
11 months ago
Super Impressive
I was having trouble finding out where my order was bc of the whole supply chain problems in the USA so I contacted their customer service I was so happy and pleasantly surprised by how quick they responded and how thorough they were in their reply to my email They gave me an updated tracking number once it hit the continental USA and even gave me a 10 discount on my order I highly recommend ordering from them because customers would be hard pressed to find a better customer service department than Multycolor has Very impressed
Dani Keyes
6773 reviews
N/A
11 months ago
Would recommend because of customer support
Although the products did not work in our favor They were delivered in a decent time and customer service helped trouble shoot to keep a very happy customerThanks guys