Navyfederal Reviews

Mortgage made easy

The process is easy and the processors are there to help the whole way Any questions or concerns are handled quickly and with genuine care

I just became a Navy Federal Credit

I just became a Navy Federal Credit Union member and your customer service is outstanding Everyone was polite and and got my membership established in a timely manner

You guys were very nice and very helpful and understanding of my situation

The agent was so helpful an understanding of what I was going through at the time It was great to have people who understand how to be nice understanding

First my membership

First my membership and your wellness program I am taking advantage of all products available I look forward to all other loans products

Donna

Donna my loan officer was absolutely awesome Y all need more people like her

Very professional

Very professional Staff I m a new member And I received nothing short of the best service great problem solver thank you and happy holidays to you all

A mortgage application ending in a smooth closing

I was a bit concerned with the time it took to underwrite the loan but the the processing staff picked up the ball and ran with it to closing

Easy application process

Easy application process quick decision and easy to pick up the check for the dealer Really liked the seamless process and the ability to set up auto pay

The loan process was quick

The loan process was quick Most of the process was completed online And at close The closing came to my home Very convenient

Decent rate

Decent rate considering And it was a no hassle transaction A LOT easier and cheaper than at the Dealer