Neweracap Reviews

Claim

Great experience shopping New Era caps online

Two caps ordered both delivered together in the time promised Quality first rate as expected Not my first order not my last

Expected good service received great service

Great service had an issue with a hat that was damaged Rialda the rep was great and sorted the issue within a day wit a full refund great brand Quality

Great service had an issue with a hat

I received the incorrect item but it appears there was an error with the picture on the website rather than the item being incorrect I contacted customer services who were very quick to respond Azur was very helpful and resolved the issue straight away

Excellent customer service

Outstanding customer service I accidentally ordered the wrong size for one of my products Got a very quick response saying they had rectified my mistake and will be posting the right product in the right size for me

Outstanding customer service

Very helpful A big thanks to Veronika for sorting my order Much appreciated Mike

Very helpful

Unfortunately the couriers are not good but fortunately the New Era staff is very good Customer service always available and efficient Irma is the best

All is perfect

Great support for this problem for which they are not responsible Quick response and just listened to the person perfectly

Veronika

My request was very specific and strange someways but Veronika empathised and provided me the feedback in a very short time We didn t resolved but not for her fault Jah bless her

Find the hut

The item was exactly wat I ordered delivery parcel was on time will be using this site again thankyou

The item was exactly wat I ordered

Well at first their was a problem with my order as the first order didn t arrive However once I contacted customer support and Veronika the customer support agent managed to help me and sort it out in a couple of days and I got my order quickly after her help