Reviews
3.55
5-star
42.03%
4-star
14.49%
3-star
14.49%
2-star
14.49%
1-star
14.49%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
PS
N/A
1 year ago
Great experience shopping New Era caps online
Two caps ordered both delivered together in the time promised Quality first rate as expected Not my first order not my last
Gordon
N/A
1 year ago
Expected good service received great service
Great service had an issue with a hat that was damaged Rialda the rep was great and sorted the issue within a day wit a full refund great brand Quality
Daniel
N/A
1 year ago
Great service had an issue with a hat
I received the incorrect item but it appears there was an error with the picture on the website rather than the item being incorrect I contacted customer services who were very quick to respond Azur was very helpful and resolved the issue straight away
Nicola S
N/A
1 year ago
Excellent customer service
Outstanding customer service I accidentally ordered the wrong size for one of my products Got a very quick response saying they had rectified my mistake and will be posting the right product in the right size for me
Gareth Van Wyk
N/A
1 year ago
Outstanding customer service
Very helpful A big thanks to Veronika for sorting my order Much appreciated Mike
MICHAEL HARRIS
N/A
1 year ago
Very helpful
Unfortunately the couriers are not good but fortunately the New Era staff is very good Customer service always available and efficient Irma is the best
Roberto
N/A
1 year ago
All is perfect
Great support for this problem for which they are not responsible Quick response and just listened to the person perfectly
GUEDMAN
N/A
1 year ago
Veronika
My request was very specific and strange someways but Veronika empathised and provided me the feedback in a very short time We didn t resolved but not for her fault Jah bless her
Fausto Barrica
N/A
1 year ago
Find the hut
The item was exactly wat I ordered delivery parcel was on time will be using this site again thankyou
Sharon Morris
N/A
1 year ago
The item was exactly wat I ordered
Well at first their was a problem with my order as the first order didn t arrive However once I contacted customer support and Veronika the customer support agent managed to help me and sort it out in a couple of days and I got my order quickly after her help
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