Nomado Reviews

We re pretty happy with this basic

We re pretty happy with this basic Nomado baby monitor The picture is clear and night vision works pretty well

Cheap Chinese rubbish

Cheap Chinese rubbish I purchased a nomado baby camera but they sent something with the branding baby sense I asked for a refund and have been refused they also make returns very difficult as you need to send back to china pay for postage and any taxes save your money and buy a reputable brand that is UK based

Avoid Nomado at All Costs- A Total Nightmare

I cannot stress enough how terrible my experience with Nomado has been I purchased a baby camera from them expecting peace of mind and reliable monitoring for my baby Instead I have been left with a completely useless piece of junk that poses a serious health and safety hazard The camera fails to deliver on its most basic function live video feed Instead of providing a real-time view of my baby the camera shows a still image making it impossible to know what s happening in the nursery This is not just an inconvenience it s a safety risk Leaving my baby unattended with this faulty equipment is out of the question as it offers zero reassurance and no real monitoring capability What s worse is the abysmal customer service I have been trying to get this issue resolved for what feels like an eternity Nomado s response A frustrating cycle of delayed replies empty promises and zero progress Every time I reach out I get vague assurances that the problem will be fixed soon Weeks have turned into months and I am still stuck with a defective product and no solution in sight The lack of urgency and responsibility shown by Nomado is appalling It s clear they have no regard for their customers or their safety I have wasted enough time and energy dealing with this inept company and their defective product I strongly urge anyone considering a purchase from Nomado to think twice and spend their money elsewhere Save yourself the headache and frustration that comes with dealing with such an unreliable company Nomado has completely failed to meet even the most basic expectations and I regret ever trusting them with my baby s safety Avoid Nomado at all costs

Don t buy as they won t help if there are issues

I m surprised that you re rating this monitor so well as mine was delivered broken I ve been in touch with the company and had no real feedback I asked for a few things which I ve already replied to and now they re not even replying to determine whether they re going to replace or refund terrible experience wouldn t buy anything from them

Avoid at all costs

Avoid at all costs the worst customer service who hardly speak any English You can t return the product as you have to pay shipping back to china and any taxes and duty They don t even send you what you have purchased I ordered a nomado camera but they sent a baby sense one when questioned you get the same response that their products are quality and it s ok A complete scam save your money and do not buy

NO RESPONSE FROM THEM

Please could someone give me a different contact number as they are not responding to me after 5 emails and 5 days since initial email Very unhappy indeed

SCAM

SCAM The company are selling a baby monitor which you can get from Temu Ali Express and other cheap Chinese goods websites for more than double the price This is not their own product The company website is full of lies about their research into making a good baby monitor The monitor is not branded when it arrives - it instead has a random reference number which if you type into google will just take you to Ali Express The company are also awful to deal with I ve been in a back and forth via email for over a week explaining that I want to return the product however they continuously respond by saying there s nothing wrong with the product and asking if I m sure I really want a refund since the process is complex I only have a few weeks before my due date and the frustration this company has caused is unforgivable I have genuinely never dealt with such terrible customer service in my life

Still waiting on a solution 2 months

Still waiting on a solution 2 months later My monitor has terrible static interference when I turn up the sound I cannot hear anything other than staticI wrote to the customer support 2 months ago and received responses suggesting to move the monitor to different locations I did this and the static is still there They then suggested to try it out side I did and it is still there I have since moved to a new house in a new city and tried all of these different suggestions and the issue remains After numerous emails and no solution they have not responded to my request for a new monitor nor a refund This company is terrible and I would not recommend purchasing anything from them