


Vets in Oakham Rutland Affordable Oakham Vets - Oakham Veterinary Hospital
Based on authentic user experiences
sara
6780 reviews
N/A
6 months ago
Horrendous experience
Horrendous experience with my horse when she cut her fetlock Vet bullied me into allowing him to apply a twitch to my traumatised and half sedated horse even though she was standing quietly Vet complaining about having to work the bank holiday hey guess what I d rather not be here either but my horse needs stitches I was left holding her head in my arms sobbing into her mane No support or compassion for either of us No discussion about treatment or feeding My horse was manhandled into receiving meds which made her sore and stiff in her neck requiring treatment by physio when she came home Owners are just a nuisance Don t dare question them or try to be part of your horse s routine Rudeness from staff at all levels Conveyor belt - once you re on it that s it Also very expensive and costs not estimated properly You are reminded your horse will not be released until you ve paid and they want 500 up front Complaints procedure patronising and completely ineffective I have been told by a number of other equine professionals that others have had similar experiences Hindsight is a wonderful thing My horse is wary of people now She is not the horse she was Awful experience
BS
6780 reviews
N/A
6 months ago
I saw Chris today with my dog Tiffany
I saw Chris today with my dog Tiffany who is an exceptionally fearful and nervous dog Chris was very kind and mindful of that fact and handled her accordingly and also allowed us to enter through their side entrance and made the effort to come and sit outside with us before taking her inside It s so stressful having to take my dog to the vets but knowing that she can see someone who was as kind as Chris made it a lot less stressful I d definitely recommend him to anyone taking a fearful dog there The reception team were also lovely and although we had to wait a little while for our appointment they moved our appointment to Chris so that we could be seen sooner which I really appreciated