Offeo Reviews

I recently signed up for the lifetime

I recently signed up for the lifetime package on Offeo com and I must say that I regret my decision The limited features were disappointing and the customer service was even worse I tried to get a refund but to my dismay Offeo did not respond through their customer service email or their desktop app I had sent them an email on Thursday but I did not receive a reply until Tuesday which was already a long wait I even tried to reach out to them through their Facebook page and that was the only time they finally replied To add insult to injury Offeo com advertised having Shutterstock but on the first day of signing up there was some issue with Shutterstock that rendered it unusable for days I tried to speak to customer service but it took them another 2-3 days to get back to me with a reply which was no more than a dismissive response that they were dealing with the issue It took a whopping 5 days before I could finally use Shutterstock The worst part of my experience was the terrible customer service It was as if my complaint didn t matter to them at all It was frustrating and time-consuming to try and get in touch with them and I was left feeling disappointed and unsatisfied Overall I would not recommend Offeo com to anyone The limited features and poor customer service are not worth the money Save yourself the trouble and look for a different online video maker that can provide better service and more value for your money

Terrible experience be warned stay away until they fix it

Terrible experienceWe love the software but it is sooooo full of bugs and errors it is almost impossible to get the anted results When you manage to find a solution to overcome one bug something completely new appears out of nowhere and messes all up After 6 days of constant work for something that would have taken us 1 day in Premiere we still could not download a usable version of the video we were working on And on top of that customer support is inexistent we were completely ignored Such a promising app but behind it a net of bugs Honestly the worst experience we ever had with an app software Nothing worked as it should Just one error after another And frustration comes 10fold when you are completely ignored by the company that sold you the access to their app We will come with follow-up review after we receive an answer from the company if ever and see their position on this If not we have already documented everything in detail and we will upload a detailed video on all our channels

One of the worst customer supports

One of the worst customer supports and their servers are so damn slow that something you could create within 10 min ends up taking 30 min and here is the main problem In their lifetime deal Ad They say they do money back guarantee right haha yeah right they don t even reply back how are you going to get your money back One of the worst startups I have seen in my life Shame

Offeo is a scam

Customer support is the worse I have a lifetime membership and I can t use it because a 19usd subscription pop-up and won t allow me to close it without purchase I can t use previous work done in the platform stay way

Non-existant support

Non-existant support 50 off discount code system does not work either and support refuses to acknowledge When cancelling they give you an option if you d like to get 50 off Just goes into a server error mode

SLOW

SLOW Takes minutes to load templates Sometimes the videos do not export properly or are jittery Awesome layout intuitive unfortunately the slowest editor I ve ever encountered Absolutely frustrating how hit or miss it is 4 export attempts only 1 successful That s 4 downloads took almost an hour Downloaded last one with individual slides and deleted the slides that didn t export Ended up using extra video editors to finish the job

NOT WORTH IT

At first everything worked perfectly but after a month using the program the problems with downloading sound files started I contacted their technical service hundreds of times and they promised to solve the problem as soon as possible and to this day two months after the first claim everything remains the same NOT WORTH IT I DO NOT RECOMMEND IT

Very bad experience

Very bad experience Worst customer service ever The app will never let you get a video downloaded IT IS VERY SLOW