Online Reviews

Delightful experience

As always Kitco was a delight to work with The representative was polite and knowledgeable and took care of my request quickly and efficiently

Everything went smoothly and my package

Everything went smoothly and my package arrived on time I like the new reliability of buying from Kitco as my first purchase years ago was stolen

Great service

Great service professionalism in phone calls and in all transfers and purchases Staff is knowledgeable and polite I very much appreciate live customer service Exceptional staff very courteous

Blanca was excellent

Blanca the customer service representative was amazing Very professional very knowledgeable and very helpful She made the selling process extremely smooth and simple Thank you very very much

Real person

Talking to a real person to help with my orders makes a huge difference in placing an order thank you

Great Service

I ve been with Kitco for about 13 years and have always received professional expert service in buying and selling gold and silver I recently sold some gold bullion to Kitco and Brinks were reluctant to meet me at my credit union safety deposit box for pickup My Kitco trader Sebastian went out of his way to iron out the details with Brinks and in the end the gold was picked up in a timely manner and delivered safely to Kitco

How many reviews do I need to give

How many reviews do I need to give before you quit harassing me

Kitco gracefully fixed my mistake

I made a big mistake when I ordered one item from Kitco and didn t realize it until a few hours after Kitco closed I contacted them immediately the next morning and they were able to correct it for me however I had to absorb the market swing I completely understand this because the mistake was totally mine Kitco was very fair and professional in correcting my order and I really appreciate that Thanks

What great customer service

What great customer service Learned a lot of the world of bullion investing while on hold I d call again just for the tips offered

No waiting when appointment

No waiting when appointment - Get prices as per market - flexibility payment mode