Onlinemetals Reviews

Quick ship quality product

Easy to order and very quick turn around

Not Good

Thoroughly disappointed in online metals They cannot be counted on to provide the metal you need when you need it They sold me some steel Pickup orders will be ready in four hours 28 hours later they have no idea where my steel is and don t show any urgency to find out Sadly this is not the first time this is happened This is not how you run a reputable business The favorite line from the customer service contact was Have a great day as she does nothing to solve the problem

Wow can I give negative 10 stars

Wow can I give negative 10 stars This metal company again sells product it doesn t have Apparently they now admit they have NO LIVE INVENTORY SYSTEM This has to be a joke If you are counting on onlinemetals to keep your project moving and on-time you can absolutely forget it

I order online l easy

Order easy to place online ready in 2 hours for pick up can t beat that

Quality work

I order online They ship right away Easy

Excellent Purchasing Experience

I recently purchased brass from Online Metals and I must say that my overall experience was excellent From the easy-to-navigate website to the quality of the product and the efficient customer service Online Metals exceeded my expectations The website provided a user-friendly interface making it effortless to find the specific brass product I needed The variety of brass options available was impressive and the detailed product descriptions ensured that I could make an informed decision The quality of the brass I received was outstanding It met and even exceeded the specifications mentioned on the website The material was well-packaged preventing any damage during shipping I appreciate the attention to detail in ensuring that customers receive their orders in pristine condition What truly stood out for me was the level of customer service I had a few questions about the brass specifications and availability and the Online Metals customer support team was prompt and knowledgeable in addressing my concerns Their assistance made the purchasing process smooth and hassle-free Additionally the shipping was prompt and I received my order within the estimated timeframe The tracking information provided kept me informed about the delivery status adding to the overall positive experience I highly recommend Online Metals for anyone in need of quality materials The combination of a user-friendly website top-notch product quality and excellent customer service make them a reliable choice for metal purchases I will certainly consider Online Metals for any future metal needs and confidently recommend them to others

Material was received earlier than

Material was received earlier than expected and was exactly as they said it was

Been getting their aluminum sheet and

Been getting their aluminum sheet and their iron rod in custom sizes for about 7 years Is not the cheapest but has been reliable I don t need super accurate cuts though and I don t need smooth edges And only once were they out of product and I had to wait a week or two