Reviews
3.02
5-star
47.73%
4-star
2.27%
3-star
0%
2-star
4.55%
1-star
45.45%
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Mapi83
N/A
1 year ago
I like them a lot
I like them a lot I put it into action today and seems to work perfectly Just like others provided by local service about half the price of others
Alicia Hinson
N/A
1 year ago
Customer service is non-existent
Customer service is non-existent Phone calls are not answered and it takes days to receive an email back I need to return this machine and they offered me 60 to keep it and sell it to someone else then when I refused they offered me 85 00 Shipping it back cost more than 200 then they said they would charge me 109 00 restocking fee Don t purchase from this company I will be filing a dispute with my card company
Mohammad Qamar
N/A
1 year ago
Horrible customer service and dishonest
They are just a bunch of scam artists We wanted to return an unopened oxygen concentrator and they made the return process so difficult with constant back and forth emails and then demanded that unless the device reached them within 2 days of their final email they would not honor the refund This company should be shut down
Kevin E Phillips
N/A
1 year ago
Poor customer service
Although the machine has arrived and seems to be in good working order their customer service is an absolute nightmare Avoid this place like the plague They are slow to answer their emails and don t answer the phone because they don t speak English I wish I could come here and read the reviews first Edit the machine has stopped working and they will do nothing about it
Thomas Schenck
N/A
1 year ago
Order oxygen concentrator December 23
Order oxygen concentrator December 23 2021 received following week damaged Contacted ttlife several times and sent pictures each time as requested Now end of March 2022 and told replacement time is expired I am screwed by another Chinese company never order directly from any foreign company I will always go thru Amazon they have instant refund or replacement TTLife sicks big time
Brent Bronson
N/A
1 year ago
TLLife is a complete rip off Chinese
TLLife is a complete rip off Chinese company DO NOT PURCHASE FROM THEM I purchased an oxygen concentrator model MAF015AW It broke after 2 to 3 weeks The an oxygen concentrator MAF015AW that came with it states a 1 year warranty I contacted the company multiple times via their web site They refused to do anything Don t purchase TLLife
Jennifer Rodriguez
N/A
1 year ago
This company has a worst customer
This company has a worst customer service They don t respond to emails accordingly They state on website they offer 30 day return and when you request to return an item they give you the run around Charging all these fees to return an item and not provide address to send item back I am really disappointed in the lack of customer service and lack of communication I will file a dispute through PayPal Please read reviews before buying from this company
Lauren Cousineau
N/A
1 year ago
PLAYING WITH PEOPLES HEALTH
Shop with caution I ordered a pulse oximeter in May and have been getting the runaround Kyuko response with cute little emojis and lighthearted responses telling me it is in transit be patient Well the post office doesn t know where it is This is a 32 item Rather than being decent about it and showing goodwill and good customer service they have chosen another path Fine If you depend on honesty reliability and good customer service for your health i would say go elsewhere If 1 person is kept from spending money with this questionable Chinese company my job is done
Bob Schmidt
N/A
1 year ago
Product came cracked because the
Product came cracked because the shipping tie Wrap was way to tight in fact this was likely broke before it left the factory Customer No Service is just an Excuse Think Tank of how to do anything other then to replace the product and make it right for the customer or refund your
James HW
N/A
1 year ago
Wish I had stopped here before buying
Wish I had stopped here before buying The machine sent does not produce a flow rate of 1 liter of o2 much less the 7 claimed It s so low I can t get a oxygen concentration from my meter Since I firts wrote them they keep claiming the video I sent them shows it s working when it shows it not Getting a refund is looking bad Updating they have just agreed to let me ship it back - TO CHINA Drop off your product at the nearest UPS or FedEx station and mail your product to the following address Please do not send the cash on delivery package which will result in our warehouse not being able to sign the package Recipient Name Gefeifei Address 3rd Floor No 2 changfang SujiaAihua No 1511 JingangDaDao Fucun Zhen JinyiXinQu City JinHua city State ZheJiang province Zip Code 322100 China Phone 86 13758993571 3
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