


Based on authentic user experiences
thomas aki
6780 reviews
N/A
5 months ago
What s happened to me at one of their
What s happened to me at one of their branches is almost a gag Me Give the cashier my N26 MasterCard Cashier No credit card Me You have MasterCard sign right here indicating you accept credit card Cashier No credit card Me Well technically it s not a credit card It s actually debit card Cashier But it s not a German card Me It is Cashier But it s not flat presumably meaning that the card has embossed numbers unlike German EC Karte Me So what Cashier It doesn t work Me Of course it does I shop here every week and I know it works Cashier It doesn t work Me I paid here with this very card a couple of days ago Why doesn t it work today Cashier It doesn t work Me Let me just try Cashier No Me Why If it works it just works If it doesn t work it just doesn t work in which case I ll pay by cash Cashier Sighs and finally let me put my card on the card reader The payment was successful of course Cashier Tuts and throws a receipt to me
Mbuya Magirazi
6780 reviews
N/A
5 months ago
They gave me the wrong change
They gave me the wrong change Not once but twice the first time I just left The second time the same cashier gave me 10 euros less and acted confused when I asked her disappointed
Aga Mial
6780 reviews
N/A
5 months ago
No more Peeny de
I ordered an ink for an HP printer it was empty inside Nobody respond for the complaint
Olja Lobanova
6780 reviews
N/A
5 months ago
I did made purchase on 21 10 till
I did made purchase on 21 10 till today 29 10 I didnt received my purchase on Emails there is no answers aswell so poor customer service I wouldn t recommend it to make purchases from them online
Dorota
6780 reviews
N/A
5 months ago
Dramma Thiefs All I can say We bought
Dramma Thiefs All I can say We bought ebike in June It was totally broken do we sent IT back I was foghting for my money until today and they will Not pay interest- IT was paid with Credit Card
Jas Friday
6780 reviews
N/A
5 months ago
Card Fraud
No idea who you are but you will get bad karma from stealing money from innocent individuals including myself Shame on you
Thi Bich Hong Nguyen
6780 reviews
N/A
5 months ago
Extremely bad customer service
Extremely bad customer service The staff completely ignores the customer s questions If you ask a question what they don t like they will ignore your email even they promise to reply within 48 hours It s a disrespect to the customer Extremely unprofessional working attitude
Milena kurid a
6780 reviews
N/A
5 months ago
Penny Glonn
Penny Glonn postal code 85625 The product was on sale from 3 29 to 2 29 The woman at the cash register charged me 3 29 when I asked why she called another employee who was rude and impolite When I asked why I was charged more than what is written on the price on the fridge he rudely and arrogantly replied that it was an old date I replied that it was not my fault Already angry he said that I could get the products at the price of 3 29 or that I should return them Of course I returned them
Miroslav Schulz
6780 reviews
N/A
5 months ago
never ever
never everso nicht
Nikolaus Kashinger
6780 reviews
N/A
5 months ago
I m writing to you as I just
I m writing to you as I just experienced the most outrageous behaviour from your manager on Duty I arrived at the till at around 18 45h to pay for my good The next thing I see is a female member of staff confronting what turned out to be a shop lifter In the middle of the kerfuffle she was asking for help from her customers to which nobody was prepared to intervene In the end the shop lifter left the store after she wrangled the Rucksack of him After he left she was shouting in the shop complaining that the male customers should have come to her aid Not only did I consider the risk to myself I also took personal liability into consideration Clearly she was on a mission without taking any risk into consideration Instead of stopping a criminal she was more interested in the bottle of soft drink and other things he had in his bag Let me make one thing clear I will not put my life at risk for a few items stolen by a criminal She not only risked her own life as the criminal could have had a knife but demanded of the customers to risk their their lives too As she was confronting us due to the lack of aid which she demanded I made it clear to her that she could have called the police as soon as she noticed what the man was up to Yet she wanted to be a hero It ended up with me not being able to pay for my shopping as she ejected me from the shop because of my attitude I have learned that not much can be expected from your company s complaint procedure but I d advise you to have clear procedures in place in how to deal with thieves