


Based on authentic user experiences
Jan Courtheyn
6780 reviews
N/A
6 months ago
Terrible cash mashine Do not recommend
ATM cash scam Avoid this bank ATMs are designed to force you to take the banks exchange rate at a rate of 10 or over Depending on what you input you have no choice but to accept their rate which DOES NOT advise the 10 fee until you get the receipt Borderline FRAUD would be polite
J Marakis
6780 reviews
N/A
6 months ago
most expensive fees in the world
My card got sucked in in one of their automats I never even got to the point where I could say how many cash I wanted to have The machine asked me to put my card in and then choose language but I couldn t choose so I tried to cancel and then it took my card I tried calling the bank but they wasn t very helpful Said I had to Call my own bank and get my card blocked I also advised them to remove the broken automat so no one Else would be in a similar situation but they didn t seem to want to react on it I spole to one of the locals next door and he told me that it had happened multiple times before Totalt inacceptable that the machine is still standing
Chris Baker
6780 reviews
N/A
6 months ago
Lost card
Unacceptable charges for simple money transfers within financial institutions inside and outside Greece On top they have increased exponentially the loan interest rates while they have kept the deposit rates at historical low levels They are utilizing their oligopolistic power in Greece to adopt a predatory tactical approach against consumers who are not tech savvy and cannot escape their services
Giorgos
6780 reviews
N/A
6 months ago
Do not use them us Alpha
Lost card Call Athens branch deliver all my personal details verified all good Card canceled told to go to Heraklion Crete branch next day to get new card Arrive to my branch in Evans 7 met by a man who goes through the same ID verification A is not applicable in my case provide official letter confirming this He actually reduced me to TEARS insisting I should go to a KEP and get an updated document I politely show him him the letter again He continues Conversation is in English he tells a colleague Afti then theli na katalaveni I answered in greek Katalaveno mia Xara He denied me any access to MY money I explained I have rent to pay and expenses it s Friday He won t allow me to access 1 euro of my money Result after 15 years of business I am left in the street in tears without any of my money This is utterly unacceptable and I will take my business elsewhere ASAP TOTALLY AVOID
dario
6780 reviews
N/A
6 months ago
ATM do not trust
Do not use them We opened a bank account easily with Alpha and thought we would have one with Piraeus too They do not try to help we took all the documents they say you need on the website and rang them to check and then When we got to our appointment weeks later in kalamata no availability immediately they said they wanted some other document which doesn t exist in England We explained their telephone operator says you don t need it but they would not do it Very rude person We knew the reviews were bad for this bank and should not have wasted our time Don t use them go to Alpha bank instead they are so nice and helpful
Lilian Kartsalou
6780 reviews
N/A
6 months ago
High fees and red tape
Went to the atm for cash withdrawel It just gave the card back but never provided the money Will file a dispute via worldline atos Worst ATM experience ever do not recommend
Olga petrova
6780 reviews
N/A
6 months ago
Piraeus Bank in Aghios Nikolaus has the
Highest bank fees and commissions for individual customers Good branch and ATM network throughout Greece but be prepared to queue for a long time and produce a big number of documents even for a simple transaction As for my latter comment if you don t REALLY need to bank at a Greek bank then DON T
Abigail Gregory
6780 reviews
N/A
6 months ago
The worst bank in Greece
Piraeus Bank in Aghios Nikolaus has the worst customer service I have experienced anywhere in the world in my 74 years on this planet Nothing works and what s worse is the wait for nothing to work is endless and nobody ever offers even a hint of an apology I wouldn t have given it even one star if I could PS We have now closed our account which remarkably only took 2 hours
ngev
6780 reviews
N/A
6 months ago
Literally the worst greek bank ever
The worst bank in Greece Worst phone banking system ever AI is talking nonsense just to delay you and then it hangs up If you need to make an appointment available dates are after one month minimum There are low number of ATMs because they want to reduce enterprise expenses Avoid them at all costs
Nik
6780 reviews
N/A
6 months ago
I d give it a zero but
I d give it a zero but don t have the option They lied to me about fees and charges twice Once was on the phone You would think the reason they record the phone conversations it for proof for both sides but if the bank is at fault the recorded conversation is of no purpose They used to be the best bank 20 years ago Now they are the worst and pathetically rudest I have ever worked with With the branch in Gyzi Alexandras topping them all Deceiving and Pathetic