Tax Free shopping and VAT refund made easy | Planet Tax Free
Based on authentic user experiences
gaetano
6780 reviews
N/A
11 months ago
Planet free taxi refund service has
Planet free taxi refund service has been highly responsive professional and kind Highly suggested Thks planet free
NG
6780 reviews
N/A
11 months ago
Christina has been very helpful from
Christina has been very helpful from start to finish She updated everything for me seamlessly The process has been very efficient I am glad I reached out to Planet as there was no one to assist at the airport during the time I was there
Marcela
6780 reviews
N/A
11 months ago
The best customer service
The best customer service They pay attention to every single case instead of just passing it along Always reply quickly and super pacient Very personalized service Thank you Leonor for an impecable service
Kris Laskaris
6780 reviews
N/A
11 months ago
Very satisfied
I was so surprised It went really weird with customs so I thought the procedure had failed But I was contacted by the company that they were waiting for me to just provide my bank details so they could finish the tax refund Very friendly and professional help super quick action 5 star
Anita Mak
6780 reviews
N/A
11 months ago
Thank You for Your Outstanding Service Marina
I am writing to express my heartfelt gratitude for the exceptional service Miss Martina provided during my recent visit to the Swiss airport Her assistance with the tax refund process made everything so much easier for me I truly appreciated her professionalism patience and willingness to answer all my questions Her friendly demeanor and attentive service made a significant difference in my travel experience Thank you once again for her excellent support I will be sure to recommend her services to others and share my positive experience
catherine gao
6780 reviews
N/A
11 months ago
Mr Gu
Mr Gu was a lovely man who made morning with his beautiful jokes and conversation as he efficiently paid me my money with ease and effectiveness PS he deserves a pay raise or BIG BONUS
CBax
6780 reviews
N/A
11 months ago
The team at Planet is superb
The team at Planet is superb Gucci dropped the ball with inputing our credit card or giving us guidance with obtaining our VAT Credit We received the credit over 2 months after our purchase unlike the others we received within a week Planet expedited our payment request and was very professional
seonhwa
6780 reviews
N/A
11 months ago
The Friendly and prompt answer
I was an inexperienced person with duty-free refunds thanks to your staff I understood with a fairly kind response and I was able to respond to your requests Thank you very much and I hope you continue to thrive
Vale Range
6780 reviews
N/A
11 months ago
Prompt response
Prompt response to my demand
Memyana Al Muhairi
6780 reviews
N/A
11 months ago
Katarzyna Was very sweet and responded
Katarzyna Was very sweet and responded really quick Howevre the process i no general is very ling and takes a longer time to return the refundOverall it is good
