Pocsports Reviews

j ai achet un casque jaune fluo il y

j ai achet un casque jaune fluo il y a 1 an le casque est blanc maintenant compl tement d color j ai roul dans le nord de la FRANCE avec un t pluvieux le produit et les excuses de POC sont NULLES et tout ca pour 200 euros le casque

Ordered a chest protector over a week

Ordered a chest protector over a week ago and payed 20 for expedited shipping because I needed it for collegiate nationals downhill race Called a week after I ordered and they told me it hasn t left the warehouse and that the quickest way I could get it was to cancel the order and re order it Absolutely ridiculous I understand all bicycle related companies are super busy right now but there is no excuse for just ducking up my order and not sending it out even after a week and a half

First time ever dealing with Poc

First time ever dealing with Poc directly and I d say don t if you don t want an item they tell you to refuse it now my package is stuck at ups with nobody at Poc accepting the package and Ups have tried 6 to 7 times Also have to submit a new contact every time I email or I don t get another response so now I m 160 quid out of pocket and no item either

Not great if I m honest

Not great if I m honest Me and my partner both have VPD air knee pads both have failed in the same spot The pad has rubbed its way through the outer layer of fabric in less than a year The pads have Never been crashed not rubbing on the frame Had a response from poc saying this is a normal sign of use If you want knee pads that last more than a year through normal pedalling conditions then go for a different brand POC are a joke when it comes to customer service

Googles Lens change System is not made

Googles Lens change System is not made to last The plastic hooks don t fit where they belong and the material is not withstanding the pressure needed to install or destall lenses so that the frame broke at the nose part - and this already after one week of use Very poor construction and low quality materials in my opinion Had no problem with my O s for years very disappointing

Shame brand

Great design terrible quality I own three road cycling helmets and the colour fades after a few months the foam parts fall apart The quality to price ratio is a disgrace

Just make sure you don t buy from them direct

As per most of the reviews here the returns policy is rubbish I live in the UK and ordered a helmet It went from Germany to the Netherlands and then to the UK and took 7 days to arrive When it arrived it was not the same colour as the web site made it look Himalayan sand - horrible don t buy it I can return it but have to pay the full postage cost myself even though I feel the web site depiction of the helmet is very deceptive I do like the POC helmets in general so ordered another one from Amazon which arrived the next day and would have been a free return if I needed it Just really makes for a bad feeling about the company and causes me to shop around more when I next renew my helmet

Used old inventory helmets that were on

Used old inventory helmets that were on sale back to the price without any discount to benefit from the upcoming winter period Poor customer service without anything properly done