UK seller of bags accessories official merch retro gifts and more Poisone...
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Customers overwhelmingly report a highly positive experience with Poisonedapple, praising the company's fast and efficient delivery service. Many reviews highlight that orders are dispatched the same day and arrive within a couple of days, often earlier than expected. The packaging receives consistent acclaim for being careful, protective, and beautifully presented, with personal touches like handwritten notes or complimentary items. Product quality is described as excellent, with items matching descriptions and being true to size, particularly for Loungefly bags and wetsuit tops. Customer service is frequently commended for being friendly, responsive, and helpful, especially when resolving issues. The website is noted as easy to navigate, with clear ordering steps and prompt email updates. Pricing is considered competitive and good value, with occasional discount codes appreciated. A few minor complaints involve delivery courier choices, such as Yodel, and instances of parcels being left in insecure locations without notification. Some customers noted slight damage to outer packaging, though the product itself was unaffected. Overall satisfaction is very high, with many customers stating they will definitely repurchase and recommend the business.
Last updated 4 months ago