Pontoonsolutions Reviews

The worst agency I ve ever dealt with

The worst agency I ve ever dealt with Am really surprised why big companies use them to hire IT contractors

Unprofessional staff uninterested attitude

Got a job through this agency a few years ago and although the job itself was great and with a good employer the agency and its representatives were illusive and uninterested in any issues during my tenure of employment Getting a reference through Pontoon was unnecessarily difficult and cumbersome with them initially claiming to have never heard of me - even though I worked contracts for over a year through them At the beginning of this year I was contacted by them again and an interview for another job was set up - a different individual agent to previously again the individual agent was illusive and non-responsive and once the interview was arranged simply ghosted me - never picked up the phone nor responded to emails I received an automated response saying feedback from the interview was available yet I never heard from the agent again - despite emailing them directly twice to request feedback as I was advised this was available upon request Finally I tried to use the contact us section of their website to ask what was going on request feedback and it didn t work - nor did the general agency number for me to even report this problem to them Truly pathetic and extremely unprofessional

Scam company that uses leaked card

Scam company that uses leaked card details to charge a small amount than tried larger

Absolutely terrible agency that does not pay on time

Absolutely terrible temporary worker agency They sometimes do not pay on time which amounts to slave labour I know people who have worked through Pontoom and missed a mortgage payment and had their credit rating cut because Pontoon did not pay the on time Lot of people refuse to work for Poncetoon AVOID as dangerous for your credit rating

Horrible experience

Absolutely scam agency The agency had offered me an offer which I have to start on 29th October They confirmed it on 18 Oct and started background checks everything I did what they asked me to do They called me multiple times and almost forced me to resign my current job They gave me the details for induction class on 28 th Oct but after couple of minutes later without any reason they said they cannot offer role How the heck will it work Believing this agency I have resigned my current job and I am jobless now The attitude of the agent when I called to know reason is horrible Absolutely horrible experience don t fall for this agency

Unprofessional and Dissapointing Experience

Some weeks ago in October to November 2024 I applied for a job to work on a Mortgage desk with a well known high street lender I had previously worked for this bank in 2023 although through a different recruitment consultant The position I applied for was a new business position as that s where my skill set lay and this was explained and discussed with one of their consultants I proceeded to go through the process of interviewing and onboarding in a timely manner roughly 6 weeks before the position was scheduled to start I passed the interviews and sent in all the particulars and ID and got the references they needed to start me on the due date that being the 11th November 2024 At the the time I was in another position working on a fixed term contract with a well known IT brand which had still 3 months to run until January end 2025 However after seeing the advert at Pontoon I decided that I would leave my current position early in order to work with Mortgages which is of a big interest to me and I was quite excited about the new appointment start So I handed in my notice and every few days I checked in with Pontoon and my current employer that references had been sent and everything was go swimmingly in conjunction with liaising with the head of Pontoons onboarding team amongst others on the team I am a diligent person with fantastic references and never leave things to chance so this was a way of assuring myself that there would be no mishaps or oversights from either side Several days before the start of the appointment I had called the onboarding team and spoke to the head of the team and told her everything had been sent and I was ready to start on the Monday She agreed that was right so I said I will await further instruction On the Friday afternoon at 16 45pm I got a call to say I wouldn t be starting on the the Monday To cut a long story short after several frantic phone calls that evening the position I applied for had been filled by a number of candidates and I wasn t on the list despite being reassured numerous time that I was Can you imagine on a Friday evening being told you don t have the work you were promised and to add insult to injury I HAD LEFT A JOB with still 3 months to run on the contract This was unbelievable I escalated the situation to the managers and again to cut a long story short on the Tuesday of the next week after speaking to them several times they sent me an apologetic email stating that Communication flows between departments were the reason I was left off the list and they have reviewed their operations so it never happens again I am a fair guy and note their failures and appreciate their honesty in writing to me in such a transparent way I also appreciate they did try to offer me another position but this wasn t in my area of interest and it was an original position of work which I had previously turned down and as stated right at the start of the process I don t want that position I would sooner stay where I am Any way in summary I haven t heard from them since and I was going to report them to the inspectorate as its completely wrong what happened as not only did they have to credit check and DBS check me I had also to endure the long winded process and then get left at the end of all of this without a job and so near to Christmas The only thing I can say is although they have assured me of their practice appraisals I wouldn t take the chance and apply with is agency as there are so many very good agencies out there Moreover in contrast to that So many others preceding myself have had a terrible experience with Pontoon The fact is if you leave your job and then get called on a Friday afternoon that there s not a position for you can you imagine the weekend my partner and I had Its was terrible Don t do it to yourself My own opinion is they just want numbers to fill the positions tell you what you want to hear do all the checks and any potential candidates over discard at will Please go else where

Pontoon are the worst agency

Pontoon are the worst agency I have ever come across and that is saying something after nearly 30 years of contracting They ghost me when I call everyone is always busy and when I request a call back they promise to do so but never I can t get an answer out of them for confirmation of screening complete or start date I m feed up after 4 weeks Time to look elsewhere