Posta-romana Reviews

Worst experience ever Sent a gift which was worth 250 from UK on collection was asked to pay a 70 fee to collect the item Won t use again sent with a curier it s a lot cheaper

Do not use their services They re awfully inefficient And they have been inefficient for the longest time It s not worth paying even the smallest amount of money for this kind of service I would and I will avoid using their services by all means Dear Posta Romana third party courier companies will cannibalise your business In case you haven t noticed it s happening already And that s on you Because of your inefficiency People just don t want to pay for such a bad experience You need to change that before it s too late

This has to be the worst run business on the planet Avoid at all cost My local post office doesn t open tile 12 then closes at 4 If everyone else on the planet works 9-5 why can this ridiculous excuse for a service still be operating It s an embarrassment to the people of Romania but they don t seem to want to progress past this archaic business model They don t even have an eftpos machine I don t understand why there has not been progress 0 stars

Sent a package from London to Bucharest It was delayed and held up in the UK because of some issues but landed in Bucharest 20 days and tracking still stuck at Processing - Transit Bucharest The number on the website doesn t work no way to get in contact with them This is so frustrating and INFURIATING sent this package over 56 days ago

Posta Romana is the national disgrace of Romania I can t even imagine how come with so many beautiful and hardworking people in Romania you could have such an inefficient company Post Romana needs to be sold to a private investor and thoroughly reformed Part of the blame should be placed on Romanian customs which is unreformed communist era monster so together Posta Romana and Romanian customs make lives of ordinary people a hell I love Romania and it is such a pain to see companies like Posta Romana dragging the country back to Soviet times

I can t even say that it has an antiquated system as it seems that even in ancient times the postal system was working a lot better than this It s just the worst and most incompetent company Lost packages delayed deliveries unable to track a simple parcel Why on Earth is it so hard in 2023 with all the technology to implement a system that can track a simple parcel It s unreal

The package failed to be delivered because you were not at home was the message from the foreign courier Yet we had been at home even if we had no notice that our package would be delivered on the day We had no notice in the door or mailbox either to tell us what company was to deliver it or where could we pick up the package from The Post Office simply did not bother to tell us not only the delivery day but also the whereabouts of the package after the failed delivery if they had visited us at all We did not even know that the package was at the Post Only by chance we found out that the expensive package was to be sent back next day from a remote post office In our second and latest interaction a letter containing an official act sent with signed delivery failed to be delivered at all It had to travel less than 200km to Bucharest from a close by town in Romania The Notary office the public authority sender and us the recipients were all waiting for it to close a transaction We went as such at the Post Office every single day where we had to wait between 20 and 40 minutes each time to no avail We have to abandon the transaction since we have to leave the country As in the previous case the Post personnel were with an exception constantly unsympathetic unhelpful even adversarial not sparing a thought for the distress customers suffered at their hands They simply don t care because they are not held ever responsible Since we had similar damaging experiences with a few other institutions in Romania we decided to cut short any other business or visits there

I do not recommend to enemies either They frequently lose packages or have long delays from a few weeks to several months Last time a small package coming from China in almost 10 days has been waiting for more than 6 weeks to be brought to its destination by the Romanian Post I m still waiting for it and they don t know where the package is I tried to look at the post office and the Call Center They sent my request from Romania to the Republic of Moldova and the clerk knew nothing Shame on the Romanian Post Avoid

Please use any other service than this and if you order something online you can prioritize other delivery service They are incredibly unproffesional and the delay and missleading the customers with the packages is unbeliavable

Avoid using this service if you can Pay the extra fee for DHL or any other courier service They don t care about packages delivery dates or anything like that