E
Emma Martins
I only received 1 box
I only received 1 box I paid for 3
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AI Review Summary
Based on 14 reviews
Overall customer experience with Prolon is mixed, with significant dissatisfaction regarding service and delivery issues. Many customers report not receiving their full orders, with some only getting one box instead of three or missing items like bottles and tablets. Delivery problems are rampant, including express shipping failures, non-arrival of packages, and delays extending over months. Customer service is heavily criticized for being unresponsive, failing to provide updates, and not addressing refund requests promptly, leading to accusations of theft. Product quality concerns include finding foreign objects like wood or rock in food items, which pose safety risks and nearly cause dental damage. However, some users praise the product for being an effective and easy fasting method that reduces hunger and requires minimal planning. Positive aspects include the program's simplicity, with clear packaging instructions and benefits like weight loss and improved digestive health. Satisfied customers note excellent product quality, fast delivery in some cases, and long best-before dates. Despite these positives, the frequent service failures overshadow the benefits for many, resulting in low overall satisfaction. The inconsistency in experiences highlights a need for improved logistics, communication, and quality control to match the product's potential.
What customers love
- Effective fasting method reducing hunger
- Easy-to-follow program with clear packaging
- Positive health outcomes like weight loss
- High product quality with detailed information
Common concerns
- Incomplete orders (e.g., missing boxes or
- Unresponsive customer service and lack of
- Delayed or missing refunds after returns
- Product safety issues (e.g., foreign objects
Last updated 4 months ago
J
Joanny L pez De Mus
Son un Fake
Son un Fake No enviaron el libro cancelaron la consulta medica
D
Daniela
Horrible
Horrible Pedi mi pedido con express shipping y como no llego a tiempo lo devolvi Y despues de 2 meses todavia no me llega mi refund Un escandalo 1
S
Sharon Burwood
No bottle included in the pack this
No bottle included in the pack this time with the same price Not ok
A
anna brackmann
The package didn t arrive and prolon
The package didn t arrive and prolon service didn t answer No update no shipment I m extremely disappointed
J
Jessica
Placed the order on September 5 and I
Placed the order on September 5 and I haven t received anything I ve written to costumer service and no one answer they simply stole my money Do not trust
L
Laleh Reza yazdi
I paid for express delivery and it took
I paid for express delivery and it took 4 days to teach me
C
Celestine Diaz
I started this program 3 days ago and I
I started this program 3 days ago and I have encountered this little pieces of wood or rock in my L-Bar every time When I ate it for the first time it almost broke my teeth it s not edible and I would recommend you check what it is It is very dangerous and I am now being extra careful eating my bars I hope this can change for the next customers Thanks
A
Arne
Easy way to do fasting but communication should improve
The Prolon Fast Mimicking Diet is a very easy way to fast Major advantages 1 You won t be hungry2 You don t need to think about anything The program is very easy to follow Just pick out the indicated package at the right time Areas to improve 1 The communication was very scarce no order confirmation email no info on that the package had been sent and only in Italian 2 Quality control in packaging On Day 2 the L-Bar was missing 3 Pricing should come down as volume rises Otherwise there s a big incentive to revert to a do-it-yourself approach
C
customer
It s my second round of Prolon diet and
It s my second round of Prolon diet and I feel good The soups are a bit boring but I really like the fasting bar and kale crackers The only downfall is that one N3 tablet was not in the originally sealed bag