Based on authentic user experiences
Charles H 37
6775 reviews
N/A
7 months ago
No one ever response or working in
No one ever response or working in Actuon365 Pukka or Freedombrokers to deal with existing claim Avoid Avoid Avoid Using Actuon365 Pukka or Freedombrokers and GoCompare Summary of the Issue EncounteredI had a car accident on 12th January 2023 since then it has been 4 weeks my vehicle is still being parked in the recovery car park without being instructed what will happen next Every other parties are doing their jobs and answering phone calls except Actuon365 Pukka and Freedombrokers There is no way to contact Actuon365 Pukka and Freedombrokers or answer the phone calls 08002404988 03455280262 that they show on their website Their provided services involve too many providers vendors underwriter no single one knows what is happening next to my vehicle No one from Actuon365 Pukka and Freedombrokers to take charge and take action on anything I have called Actuon365 Pukka and Freedombrokers almost every day but no one ever answer the calls I only received a call once from Actuon365 Pukka and Freedombrokers they simply didn t know what they are doing towards my insurance claim or they are just wasting time on purpose How has this situation affected you There is no replacement vehicle resolution or communication for this car accident claim from either Actuon365 Pukka or Freedombrokers I have to take bus or taxi to send and pick up my child between home and nursery daily especially in rainy and snowy days during winter What is your ideal outcome Please re-consider stop the business and product recommendation with either Actuon365 Pukka or Freedombrokers They are the worst insurance company I ever seen Completely no one working to deal with customer with existing claim How come such company existing and doing business in the insurance industry with your endorsement and product recommendations I couldn t believe Gocompare would risk your business trust from customers to such bad company I have made complaint to the car insurance companies and the recommendations website GoCompare I will also make complaint Actuon365 Pukka or Freedombrokers to FCA and The Financial Ombudsman Service
RWDN
6775 reviews
N/A
7 months ago
STAY AWAY
It took Kinderton 7 weeks to get liability from 3rd party to own damage to my vehicle then further 2 weeks to book in for repairs Unfortunately kinderton failed to supply me with a like for like size vehicle but were happy to charge third party 375 per day for a Volvo v90 B4 Inscription claiming it was a P6 group car as I have an Audi A7 they took my log certification number due to high value and executive vehicle so then I did my research and found out P6 category car hiring association are Range Rover Porches high end cars and much cheaper to hire from hiring companies The poor guy who turned up with the car did not know how to get the ODO reading it was damage windscreen and to make the matter worst had a deflated tyre chap said it s standard of Volvo to have fault appearing on them lol so not only did they give a damaged car but also ia faulty one too I requested it to be exchanged it never happen This was the end they used a cowboy-body shop Auto profile In Dunstable did a bodge job paint awful the rear bumper damage not fully re sprayed repaired also not aligned OSR still await Read more
Jozef jozef
6775 reviews
N/A
7 months ago
Useless
I have no words to describe how bad this company is They don t answer the phone they don t reply to emails They don t actually do anything
Mrs mark Phillips
6775 reviews
N/A
7 months ago
This is worst insurance company I have
This is worst insurance company I have ever came across My son had car insurance through sainsburys and they were the underwriter When it came to my son s renewal we couldn t get car insurance as they had logged an accident under his name that wasn t his car the accident was in London under a different name we live in Scotland Y when eventually after around 26 phone calls they admitted it was not him and would get removed from data base but 2 weeks later this is still on his record Can t get to speak to anyone no one will help his insurance has went from 1800 to nearly 7000 and is due in 5 days I am now taking legal advice as cannot believe this could happen without being advice or contacted or any investigation into this Sainsburys have been no help whatsoever happy to take money but totally useless Called them today to be told the don t use pukka anymore
L
6775 reviews
N/A
7 months ago
Worst customer service I have received
Worst customer service I have received The teas contains more ingredients than what is stated on the front of the package They don t got that extra mile in customer service Will not buy Pukka tea again
L
6775 reviews
N/A
7 months ago
Awful teas
Awful teas hidden ingredients in each one of them The tea is not what it is displayed at the front of the pack Awful customer service too Will not buy PUKKA again
John
6775 reviews
N/A
7 months ago
Bunch of Scammers
I want to warn people that I consider this company to be a bunch of scammers I got a cheap quote from them for van insurance that I paid for up-front on their website and received an email asking me to phone up to verify personnel details at what felt like nearing the end of the phone call they informed me that my wife had a no-fault accident and that had she never claimed her insurance company for any damage to the car or for personnel injury three years ago But they were still going to use this Non-incident as justification to raise the price of the insurance the individual I spoke with on the phone also tried claiming that if I cancelled would negatively affect any other quotes I would get from any other insurers This felt like blackmail to me either pay the extra or else I accused him of being a scammer and demanded to know how much extra they wanted but he refused to tell me and cancelled the insurance so I suspect it was going to be a sizeable increase These Scumbags are to be avoided
Denise Inglesby
6775 reviews
N/A
7 months ago
Appalling
Appalling disgusting I do not have enough negative words to describe this company I am only awarding one star as there is no zero star option Avoid like the plague
Len
6775 reviews
N/A
7 months ago
Absolute scammers third party hit me
Absolute scammers third party hit me and 3 years down the line they have been lying to other insurers that I hit third party even though third party have admitted liability I know cheap insurance but they will get more money out of you in the long run do not use
Dave Smith
6775 reviews
N/A
7 months ago
Just don t use
Do not use Worst experience with any insurer I have had to make a claim with They attempted to stone wall through the claims process Simply I would not trust them to honour their cover leaving you holding the liability
