


Based on authentic user experiences
Condo Star
6775 reviews
N/A
9 months ago
What excellent service
What excellent service No sooner ordered it had arrived Delivery free too AND the remote control was already set up so saved us the hassle which i was dreading Blown away as these days well services generally aren t great now are they Thanks to Richard Chigwell Satellite You made my day Lin
Mr Smith
6775 reviews
N/A
9 months ago
It s not until something goes wrong
It s not until something goes wrong that a customer finds out how good or bad is a supplier Purchased a renewed set-top box recorder from Chigwell which stopped working properly after a day I was given technical advice over the phone by Richard and to be honest I was rather sceptical but he knew what he was talking about Still didn t fully fix the fault though Chigwell were happy for me to return the item and refund my money But I still needed a box Charlie gave me his time to discuss my options and showed good product knowledge As a result I ve bought a different box from them which was very promptly dispatched and I m pleased to say works well They might not sometimes be as cheap as Amazon for the same product but what price good old fashioned customer service I was prepared to pay a bit more and based on this experience would do so again just for the peace of mind Thank you Richard and Charlie - keep up the good work
Wendy
6775 reviews
N/A
9 months ago
windup torches
They provide windup torches for the Operation Christmas Child shoeboxes that I fill I wanted 20 but website but could only get 18 until the manager phoned me and he enabled me to obtain the 20 that I needed Very good customer service Thank you
Colin Spooner
6775 reviews
N/A
9 months ago
Trustworthy Company
When my old Humax recorder stopped working I spoke with Richard who was able to guide me in the right direction without any hard sell the new Humax recorder was good value and was delivered when I was told it would be How refreshing to deal with such a good company If I ever need help again I have found the company I will go to Thank you
Eric LF
6775 reviews
N/A
9 months ago
My view set top box ordered in line
My view set top box ordered in line Despatched next working day and arrived within 48 hours as promised Product is as described immaculate and works perfectly
livio beltrami
6775 reviews
N/A
9 months ago
This company is run by a man called
This company is run by a man called Richard He offered me help with my tv recorder He was so helpful that the call out charge should not be wasted He does not normally come as far as Clacton but he had a job in Colchester and said he would make the call out there The man that turned fixed my aerial problem he was very helpful This company is the type of company that gives service to its customers and goes at great length to save you money Richard is a gentleman and I would recommend him with the upmost positivity Thank you
Ian from Wigan
6775 reviews
N/A
9 months ago
Great Service
Thank you for an excellent service I received my Sky HD box Wednesday 7th June just 24 hours after ordering Delivered at the specified time working well and thanks for the instructions you provided
Kate Keith
6775 reviews
N/A
9 months ago
Great service and fast delivery
Great service and fast delivery I initially phoned as I was unsure which product to buy and was given sound advice on which Sky boxes would work and allow me to continue using the magic eyes I have for TVs in other rooms I was also given clear instructions on how to set the box up which was ridiculously easy and how to make sure the TV was tuned properly The box turned up two days later and hey presto it all worked perfectly first time I am not technically minded at all so was very impressed that the instructions I was given all worked Would highly recommend
Keith Jackson
6775 reviews
N/A
9 months ago
My remote had given up the ghost and so
My remote had given up the ghost and so I required a replacement After some searching I did find what I was looking for online I live in France which due to Brexit now proves challenging in acquiring items from the UK Delighted that this was straight forward as the item wasn t made in the UK Postage was expensive however the item was tracked
Sue Claydon
6775 reviews
N/A
9 months ago
I had forgotten that there where still
I had forgotten that there where still honest people about until I rang Richard at Chigwell Satelite My request was to ask if they had a satelite box in stockand explaining what the problem was he advised that that I didn t need a new box as the old one was still working He suggested Gary would be able to help Followed his advice and now all working Thank you