


Based on authentic user experiences
Vina Letta
6775 reviews
N/A
5 months ago
QNB staff needs training
If there s something less than 1 star I would have choosen it The worst bank in Egypt Wrong Infos from hotline and in the branches complicated processes careless agents and zero cooperation and no follow-ups
Fatih Yener
6775 reviews
N/A
5 months ago
Worst at All
QNB staff needs training I called customer service to open a current account they told me to keep documents ready and will ask their team to contact them I waited and they told me sorry for the current account you have to go to the branch Then I went to the branch they said no for the current account you have to go to Orreedo not us so when I called you why the customer service didn t know about this And the person who called me back was even not polite For someone like me who doesn t have off on time it s a big thing
carla rag
6775 reviews
N/A
5 months ago
Worst bank in the world from a QNB First Customer
Worst at All They are eligible to run a bank I am disappointed with your service Today i went QNB landmark mall branch just 10 mins before 9th march 3 30 to open a new Account The officer guy asked for my passport and he took a copy of my passport and he asked for my Pancard number i showed my Pancard from my phone He asked me for the copy He knows I don t have a photo copy of my Pancard in my hand I requested him to take a copy of my Pancard he said he can t take a copy there Why Then how did he take a copy of my passport Actually i went last week to inquire about what are the required documents to open a bank account they didn t even mention that they need a pancard then why did he ask for my Pancard QNB can t take a single photo copy of their customer Poor
Albert
6775 reviews
N/A
5 months ago
QNB Alanya Customer Care Representative
A third-world bank that pretends to be developed but has a less developed infrastructure than a bank in Sudan App randomly breaks your money gets sent to thin air customer service has 5 different answers depending on when you call and who Staff not even trained in their protocols pretends to not care when I point out they violate their OWN policy The only bank in the world to say to me a chargeback dispute fails because the other side didn t respond to us so now we will charge you Only to act so surprised when I show them the Visa handbook that says the bank automatically wins if the merchant fails to respond on time What an absolute joke Monkeys have a better organization than these clowns
Aiman Usman
6775 reviews
N/A
5 months ago
the worst bank I have ever known
QNB Alanya Customer Care Representative Betul has extremely poor customer service For almost a year I tried to connect with her she does not respond to my calls emails and messages I also tried to connect through the QNB website Turkey but still no response I would not recommend someone to open an account in this area especially with the agent Betul Very bad customer service on their Turkish website sent several messages no response I hope Head Office will read the bad reviews and take immediate action Looking forward to see an improvement
lididya a
6775 reviews
N/A
5 months ago
This bank s employees let a scammer
the worst bank I have ever known I would not recommend this bank to any of my relatives They can provide good service even though we as customers have given what we should have given We have paid the bill but from the QNB side it is very bad handling It seems they want to make viral news and then want to listen to the screams of their customers
JAVID MAJEED
6775 reviews
N/A
5 months ago
Yesterday I wanted 2000 lira and I did
This bank s employees let a scammer company to charge my old cancelled credit card without even letting me know that they did it and add that payment into my new card And they are super incompetent Also their mobile banking and internet banking apps are the worst They stop working whenever I need it Their employees are the worst They are just there to say oh okay I understand and not do nothing 100 scammer arabic company Fk them
Moatasem-Bellah Farag
6775 reviews
N/A
5 months ago
challenging to reach support
Yesterday I wanted 2000 lira and I did not received the money from the machine of QNB finansbank in Bodrum Center Turkey No reason given the screen had a sort of internet error This QNB bank took 63 euro from my bankaccount When I went to the QNB bank today they couldn t help me and told me to go to my bank in Holland The bank employees don t speak English they made jokes laughed at us they didn t care about this situation Very bad bank and useless employees
Patrick Serhal
6775 reviews
N/A
5 months ago
The mention for current account
Unfortunately I have consistently been unable to receive adequate assistance from customer service It has always been challenging to reach support and this issue persists
Szymon wi tek
6775 reviews
N/A
5 months ago
Ripp off charges if international transfer
The mention for current account requirements on passport and QID but they cannot open that stupid peoples with stupid ideas