Rainbird Reviews

I wish I would have read reviews before

I wish I would have read reviews before purchasing I thought a company like Rain Bird would have their crap together NOT They will quote a delivery date when you order Do not believe it My order did not even ship until the day before it was due to arrive When I contacted them they said that date is just an estimate Nowhere did it say that is an estimate I planned to install the day after the delivery date They say it could be 5-10 days before I see the product Such deception I would have gone to a local retailer had I known Do not buy from them You have been warned

Rainbird controllers 100 failure within 18 months

I live in Spain and had a professional landscape company install irrigation using 5 x Rainbird WPX programmers One failed within a few months and was replaced under warranty The others all failed during their second year including the replacement but were deemed out of warranty 100 failure I wrote to the Rainbird EU HQ complaining and didn t even receive a reply One of their dealers in Spain Viagua es acknowledges Rainbird controllers are unreliable and recommends he sell you other brands CURRENTLY WPX PROGRAMMERS ARE HAVING RELIABILITY PROBLEMSWe recommend this other programmer Now that is some product endorsement

Purchased the Rain Bird training for

Purchased the Rain Bird training for online certification After many emails with the company I was unable to view the modules I tried at home and in the office I tried on an iPad laptop phone and desktop When I asked for a refund the company refused I am unable to view the content therefore I am unable to get certified Very disappointed with the company

Rainbird WPX - beware

Our WPX controller was installed new in August 2020 - It cost NZD495 labour Today none of the buttons operate deeming our whole irrigation system useless Today the installer told us The WPX is notoriously unreliable is not waterproof I am furious at this advice feel like I ve been conned

Have a major issue Forget it

If you have a major issue and they say we will get back to you forget it You are on your own I called them approximately three times with the same issue They were to escalate it and get back to me I was told this on two different occasions and they never contacted me over phone or email The issue still exists They are the worst

Purchased a brand new Rain Bird timer

Purchased a brand new Rain Bird timer and it failed within a week caused a major leak and resulted in a 1 750 in monthly utility bill The worst product ever AVOID unless you want a big utility bill yourself

Rainbird timer

Bought 3 complete irrigation systems made by Rainbird to do a full garden and the timer s plastic threaded nut to faucet split and failed in a few weeks then another failed and another - so a design fault Rainbird in good faith sent out new ones but for some unknown reason the label did not have my surname and so the package was misplaced Rainbird would NOT send out further replacements Jose in Customer service was quite good at getting replacement shame about the label

Very impressed with our controller

Very impressed with our controller The wireless option makes it easy to run